The Friendly Home in Rochester has a 4-star overall rating, with strong quality measures (5 stars) and staffing (4 stars) and nurse staffing above the federal benchmark (4.34 vs. 4.1 hours per resident/day). It has a 3-star health inspection rating, no fines in the last 24 months, and recent inspection citations related to psychotropic medications, quality of services, and accident hazards/supervision.
Last inspection: December 19, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.3369.
Staffing detail
Registered nurses
0.51
Licensed practical nurses
1.31
Nurse aides
2.52
Weekend nursing
3.75
Hours per resident per day.
Total staff turnover: 45%
Registered nurse turnover: 29%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Last yrNowTrend
Long-stay residents on antipsychotic medication
8.7%9.8%Worsening
Residents with a fall causing major injury
7%3.9%Improving
Residents with pressure ulcers (bedsores)
4.6%5.1%Worsening
Residents with a urinary tract infection
5.2%1.9%Improving
Residents who lost too much weight
3.1%5.1%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
10%8.4%Improving
Residents whose ability to walk got worse
12.3%8.5%Improving
Long-stay residents on antianxiety or sleep medication
11.9%7.2%Improving
Short-stay residents newly given an antipsychotic
1.4%0%Improving
Residents with a long-term catheter
0.5%0%No change
Residents with new or worsening incontinence
28.8%32.2%Worsening
Residents with depressive symptoms
8%2.3%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Last yrNowTrend
Long-stay residents given the seasonal flu vaccine
—95.9%—
Long-stay residents given the pneumonia vaccine
93%98.7%Improving
Short-stay residents given the seasonal flu vaccine
—90%—
Short-stay residents given the pneumonia vaccine
95.4%95.8%No change
What the inspectors found
The home failed to prevent unnecessary mind-altering medications or ensure medicines did not limit a resident’s ability to function. Cited December 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 605 — 42 CFR §483.12 — S/S: E
The nursing home failed to provide services that met professional standards of quality. Cited December 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 658 — 42 CFR §483.21(b)(3) — S/S: E
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited December 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: E
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited December 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: E
The home failed to have policies and procedures in place to prevent abuse, neglect, and theft. Cited December 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 607 — 42 CFR §483.12 — S/S: E
Recent history
STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
INSPECTION
Health inspection found 7 health deficiencies.
See what inspectors found
INSPECTION
Health inspection found 7 health deficiencies.
See what inspectors found
INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
Operator & ownership
Ownership
Non profit - Corporation
Occupancy
169.1 residents on an average day (85% of 200 beds)
Resident voice
Resident council
Medicare history
Certified for 50 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.