GoodStanding

Nursing home report

THE ENCORE HEALTHCARE AND REHABILITATION CENTER

CROWLEY, LA · Medicare-certified · 73 beds

In good standing
Non-profitChain member
4 of 5 overall

THE ENCORE HEALTHCARE AND REHABILITATION CENTER (CROWLEY, LA) is rated 4 of 5 stars overall, with a stronger health inspection rating of 4 stars but a low staffing rating of 2 stars and nurse staffing below the federal benchmark (3.89 vs. 4.1 hours per resident per day). There were no fines in the last 24 months, though recent inspection citations included care planning, assessment transmission, and medical records/privacy issues.

Facility ratings

Health inspections

Staffing

3.8876 hrs/resident/day

Quality measures

Last inspection: July 23, 2025Penalties, last 24 months: $0

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.8876.

Staffing detail

Registered nurses
0.18
Licensed practical nurses
1.21
Nurse aides
2.50
Weekend nursing
3.35

Hours per resident per day.

Total staff turnover: 58%

Resident outcomes

How often residents experience these outcomes, with the direction over the past year.

Long-stay residents on antipsychotic medication

15.1%Improving

Residents with a fall causing major injury

2.1%Improving

Residents with pressure ulcers (bedsores)

5.2%Improving

Residents with a urinary tract infection

0%Steady

Residents who lost too much weight

2.4%Steady

Residents who were physically restrained

0%Steady

Residents needing more help with daily activities

14.2%Improving

Residents whose ability to walk got worse

13.3%Improving
Show all measures

Long-stay residents on antianxiety or sleep medication

23.7%Improving

Short-stay residents newly given an antipsychotic

3.4%Improving

Residents with a long-term catheter

0%Steady

Residents with new or worsening incontinence

13.8%Worsening

Residents with depressive symptoms

0%Steady

Long-stay residents given the seasonal flu vaccine

100%Steady

Long-stay residents given the pneumonia vaccine

100%Steady

Short-stay residents given the seasonal flu vaccine

96.7%Steady

Short-stay residents given the pneumonia vaccine

99.6%Worsening

What the inspectors found

The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited July 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: E

The nursing home failed to encode each resident’s assessment data and send it to the state on time. Cited June 2024 — limited pattern, potential for harm.

View the original federal record

F-Tag 640 — 42 CFR §483.20 — S/S: E

The home failed to safeguard residents’ private information and keep each resident’s medical records properly maintained. Cited June 2024 — limited pattern, potential for harm.

View the original federal record

F-Tag 842 — 42 CFR §483.70 — S/S: E

The nursing home failed to keep medication mistakes below the allowed level. Cited May 2023 — limited pattern, potential for harm.

View the original federal record

F-Tag 759 — 42 CFR §483.45(f)(1) — S/S: E

The home failed to ensure nurses and nurse aides had the needed skills to care for each resident and support their well-being. Cited May 2023 — limited pattern, potential for harm.

View the original federal record

F-Tag 726 — 42 CFR §483.35 — S/S: E

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 7 health deficiencies.

    See what inspectors found
  3. INSPECTION

    Health inspection found 2 health deficiencies.

    See what inspectors found
  4. INSPECTION

    Health inspection found 9 health deficiencies.

    See what inspectors found

Operator & ownership

Ownership
Non profit - Corporation
Chain
Part of ELDER OUTREACH NURSING & REHABILITATION · 5 homes · 3.4 stars avg
Occupancy
68.6 residents on an average day (94% of 73 beds)
Resident voice
Resident council
Medicare history
Certified for 28 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.