THE ENCORE HEALTHCARE AND REHABILITATION CENTER (CROWLEY, LA) is rated 4 of 5 stars overall, with a stronger health inspection rating of 4 stars but a low staffing rating of 2 stars and nurse staffing below the federal benchmark (3.89 vs. 4.1 hours per resident per day). There were no fines in the last 24 months, though recent inspection citations included care planning, assessment transmission, and medical records/privacy issues.
Last inspection: July 23, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.8876.
Staffing detail
Registered nurses
0.18
Licensed practical nurses
1.21
Nurse aides
2.50
Weekend nursing
3.35
Hours per resident per day.
Total staff turnover: 58%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
15.1%Improving
Residents with a fall causing major injury
2.1%Improving
Residents with pressure ulcers (bedsores)
5.2%Improving
Residents with a urinary tract infection
0%Steady
Residents who lost too much weight
2.4%Steady
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
14.2%Improving
Residents whose ability to walk got worse
13.3%Improving
Show all measures
Long-stay residents on antianxiety or sleep medication
23.7%Improving
Short-stay residents newly given an antipsychotic
3.4%Improving
Residents with a long-term catheter
0%Steady
Residents with new or worsening incontinence
13.8%Worsening
Residents with depressive symptoms
0%Steady
Long-stay residents given the seasonal flu vaccine
100%Steady
Long-stay residents given the pneumonia vaccine
100%Steady
Short-stay residents given the seasonal flu vaccine
96.7%Steady
Short-stay residents given the pneumonia vaccine
99.6%Worsening
What the inspectors found
The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited July 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: E
The nursing home failed to encode each resident’s assessment data and send it to the state on time. Cited June 2024 — limited pattern, potential for harm.
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F-Tag 640 — 42 CFR §483.20 — S/S: E
The home failed to safeguard residents’ private information and keep each resident’s medical records properly maintained. Cited June 2024 — limited pattern, potential for harm.
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F-Tag 842 — 42 CFR §483.70 — S/S: E
The nursing home failed to keep medication mistakes below the allowed level. Cited May 2023 — limited pattern, potential for harm.
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F-Tag 759 — 42 CFR §483.45(f)(1) — S/S: E
The home failed to ensure nurses and nurse aides had the needed skills to care for each resident and support their well-being. Cited May 2023 — limited pattern, potential for harm.
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F-Tag 726 — 42 CFR §483.35 — S/S: E
Recent history
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
INSPECTION
Health inspection found 7 health deficiencies.
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INSPECTION
Health inspection found 2 health deficiencies.
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INSPECTION
Health inspection found 9 health deficiencies.
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Operator & ownership
Ownership
Non profit - Corporation
Chain
Part of ELDER OUTREACH NURSING & REHABILITATION · 5 homes · 3.4 stars avg
Occupancy
68.6 residents on an average day (94% of 73 beds)
Resident voice
Resident council
Medicare history
Certified for 28 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.