The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited March 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: G
Nursing home report
THE COTTAGES AT TEXARKANA
TEXARKANA, AR · Medicare-certified · 140 beds
Needs attention
For-profitChain member
Data as of July 1, 2026
3 of 5 overall
THE COTTAGES AT TEXARKANA has an overall 3 out of 5 stars. It has a low 2-star health inspection rating despite 5-star staffing at 5.12 hours per resident per day, which is above the 4.1-hour federal benchmark; it also had $28,022 in fines in the last 24 months and a recent federal penalty.
Facility ratings
Health inspections
Staffing
5.12 hrs/resident/day
Quality measures
Last inspection: March 28, 2025Penalties, last 24 months: $28,022recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 5.12.
Staffing detail
- Registered nurses
- 0.61
- Licensed practical nurses
- 1.09
- Nurse aides
- 3.43
- Weekend nursing
- 4.53
Hours per resident per day.
Total staff turnover: 47%
Registered nurse turnover: 31%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
3.5%5.1%Worsening
Residents with a fall causing major injury
7.3%5.3%Improving
Residents with pressure ulcers (bedsores)
7.6%6.5%Improving
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
0%3.4%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
7%1.2%Improving
Residents whose ability to walk got worse
11.2%6.4%Improving
Long-stay residents on antianxiety or sleep medication
13.3%18.2%Worsening
Short-stay residents newly given an antipsychotic
0.7%0%Improving
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
6%3%Improving
Residents with depressive symptoms
1.3%3.5%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
87.8%96.8%Improving
Short-stay residents given the seasonal flu vaccine
—87.2%—
Short-stay residents given the pneumonia vaccine
87%86.2%Worsening
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited February 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The home failed to ensure meals and menus were planned, updated, and followed to meet residents’ nutritional needs. Cited March 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 803 — 42 CFR §483.60 — S/S: E
The home failed to ensure nurses and nurse aides had the needed skills to care for each resident and support their well-being. Cited January 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 726 — 42 CFR §483.35 — S/S: E
The home failed to properly label and securely store medications and biologicals. Cited January 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 761 — 42 CFR §483.45(g) — S/S: E
Recent history
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- PENALTY
A federal fine of $28,022 was recorded.
- INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $28,022 in total fines.
- $28,022
Federal fine
Mar 28, 2025
Operator & ownership
Recent ownership change · Jun 30, 2019
Now operated by Texarkana Snf Operations, LLC, previously Bentley Healthcare LLC.
- Ownership
- For profit - Limited Liability company
- Chain
- Part of SOUTHERN ADMINISTRATIVE SERVICES · 35 homes · 3.9 stars avg
- Occupancy
- 114.8 residents on an average day (82% of 140 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 34 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.