The home failed to have policies and procedures in place to prevent abuse, neglect, and theft. Cited February 2024 — limited pattern, immediate jeopardy to residents.
View the original federal record
F-Tag 607 — 42 CFR §483.12 — S/S: K
Nursing home report
Glenwood Health & Rehabilitation
Registered name: The Citadel Mooresville
Mooresville, NC · Medicare-certified · 130 beds
Needs attention
For-profit
Data as of July 1, 2026
1 of 5 overall
Glenwood Health & Rehabilitation in Mooresville, NC has an overall rating of 1 out of 5 stars, with a 1-star health inspection rating and 2-star staffing. It reports 3.28 nurse staffing hours per resident per day versus the 4.1-hour federal benchmark, and it had $105,195 in fines in the last 24 months with a recent federal penalty.
Facility ratings
Health inspections
Staffing
3.2758 hrs/resident/day
Quality measures
Last inspection: May 15, 2025Penalties, last 24 months: $105,195recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.2758.
Staffing detail
- Registered nurses
- 0.57
- Licensed practical nurses
- 0.86
- Nurse aides
- 1.84
- Weekend nursing
- 3.03
Hours per resident per day.
Total staff turnover: 61%
Registered nurse turnover: 71%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
11.9%23.1%Worsening
Residents with a fall causing major injury
2.4%5.7%Worsening
Residents with pressure ulcers (bedsores)
6.7%4.2%Improving
Residents with a urinary tract infection
4.8%0%Improving
Residents who lost too much weight
6.5%2.5%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
26.8%4.9%Improving
Residents whose ability to walk got worse
20.4%8.3%Improving
Long-stay residents on antianxiety or sleep medication
29.9%29.3%Improving
Short-stay residents newly given an antipsychotic
0%5.8%Worsening
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
18.7%40.3%Worsening
Residents with depressive symptoms
3.8%12.8%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—96.7%—
Long-stay residents given the pneumonia vaccine
100%98.9%Worsening
Short-stay residents given the seasonal flu vaccine
—92.4%—
Short-stay residents given the pneumonia vaccine
95.1%74.7%Worsening
What the inspectors found
The home failed to promptly tell the resident, doctor, and family about changes or problems affecting the resident. Cited April 2025 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 580 — 42 CFR §483.10(g)(14) — S/S: J
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited April 2025 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: J
The home failed to protect residents from the wrongful use of their belongings or money. Cited February 2024 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 602 — 42 CFR §483.12 — S/S: J
The nursing home failed to protect residents from abuse and neglect by others. Cited April 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: G
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
- PENALTY
A federal fine of $105,195 was recorded.
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 17 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 2 fines · $201,886 in total fines · 1 payment denial.
- $105,195
Federal fine
Apr 8, 2025
- 3 days
Medicare/Medicaid payment denial
Feb 1, 2024
- $96,691
Federal fine
Feb 1, 2024
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Occupancy
- 98.4 residents on an average day (76% of 130 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 38 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.