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Nursing home report

The Arbour Health Center

Registered name: THE ARBOUR AT WESTMINSTER MANOR

AUSTIN, TX · Medicare-certified · 90 beds

Needs attention
Non-profitChain member
Data as of September 1, 2026
5 of 5 overall

The Arbour Health Center in Austin has an overall 5-star rating, with 5 stars for health inspections and quality measures and 4 stars for staffing; reported nurse staffing is 4.96 hours per resident per day versus the 4.1-hour federal benchmark. It also has $18,905 in fines in the last 24 months and a recent federal penalty, with recent citations involving food handling, infection control, and resident assessment.

Facility ratings

Health inspections

Staffing

4.9649 hrs/resident/day

Quality measures

Last inspection: December 3, 2025Penalties, last 24 months: $18,905recent federal penalty

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.9649.

Staffing detail

Registered nurses
0.60
Licensed practical nurses
0.94
Nurse aides
3.43
Weekend nursing
4.46

Hours per resident per day.

Total staff turnover: 40%
Registered nurse turnover: 55%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

9.4%7.1%Improving

Residents with a fall causing major injury

5.5%3.1%Improving

Residents with pressure ulcers (bedsores)

4.5%0%Improving

Residents with a urinary tract infection

5.5%0%Improving

Residents who lost too much weight

2.3%0%Improving

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

14.6%11.1%Improving

Residents whose ability to walk got worse

—4%—

Long-stay residents on antianxiety or sleep medication

4.7%8.2%Worsening

Short-stay residents newly given an antipsychotic

0%0%No change

Residents with a long-term catheter

0%0%No change

Residents with new or worsening incontinence

5.1%7.9%Worsening

Residents with depressive symptoms

0%2.9%Worsening

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

—96.7%—

Long-stay residents given the pneumonia vaccine

100%98.4%Worsening

Short-stay residents given the seasonal flu vaccine

—80.2%—

Short-stay residents given the pneumonia vaccine

81.1%96.4%Improving

What the inspectors found

The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited December 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 812 — 42 CFR §483.60(i) — S/S: E

The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited July 2023 — limited pattern, potential for harm.

View the original federal record

F-Tag 880 — 42 CFR §483.80(a) — S/S: E

The nursing home failed to make sure each resident got an accurate assessment of their needs and condition. Cited December 2025 — isolated incident, potential for harm.

View the original federal record

F-Tag 641 — 42 CFR §483.20(g) — S/S: D

The nursing home failed to protect residents from abuse and neglect by others. Cited September 2024 — isolated incident, potential for harm.

View the original federal record

F-Tag 600 — 42 CFR §483.12 — S/S: D

The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited September 2024 — isolated incident, potential for harm.

View the original federal record

F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: D

Recent history

  1. STAFFING

    Reported nurse staffing met or exceeded the federal recommendation.

  2. INSPECTION

    Health inspection found 2 health deficiencies.

    See what inspectors found
  3. PENALTY

    A federal fine of $18,905 was recorded.

  4. PENALTY

    A federal fine of $29,085 was recorded.

  5. INSPECTION

    Health inspection found 3 health deficiencies.

    See what inspectors found
  6. INSPECTION

    Health inspection found 3 health deficiencies.

    See what inspectors found

Penalties & enforcement

On record with Medicare: 1 fine · $18,905 in total fines.

  • Federal fine

    Sep 25, 2024

    $18,905

Operator & ownership

Ownership
Non profit - Corporation
Chain
Part of LIFE CARE SERVICES · 43 homes · 4 stars avg
Occupancy
81 residents on an average day (90% of 90 beds)
Resident voice
Resident council
Medicare history
Certified for 20 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.