The nursing home failed to protect residents from abuse and neglect by others. Cited September 2024 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: J
Nursing home report
The Arbour Health Center
Registered name: THE ARBOUR AT WESTMINSTER MANOR
AUSTIN, TX · Medicare-certified · 90 beds
Needs attention
Non-profitChain member
Data as of July 1, 2026
5 of 5 overall
The Arbour Health Center in Austin has a 5-star overall rating, with strong quality measures and staffing above the federal benchmark (4.96 vs. 4.1 hours per resident per day). It also has a recent federal penalty and $29,085 in fines over the last 24 months, while its health inspection rating is 4 stars.
Facility ratings
Health inspections
Staffing
4.9649 hrs/resident/day
Quality measures
Last inspection: December 3, 2025Penalties, last 24 months: $29,085recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.9649.
Staffing detail
- Registered nurses
- 0.60
- Licensed practical nurses
- 0.94
- Nurse aides
- 3.43
- Weekend nursing
- 4.46
Hours per resident per day.
Total staff turnover: 40%
Registered nurse turnover: 55%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
9.4%7.1%Improving
Residents with a fall causing major injury
5.5%3.1%Improving
Residents with pressure ulcers (bedsores)
4.5%0%Improving
Residents with a urinary tract infection
5.5%0%Improving
Residents who lost too much weight
2.3%0%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
14.6%11.1%Improving
Residents whose ability to walk got worse
—4%—
Long-stay residents on antianxiety or sleep medication
4.7%8.2%Worsening
Short-stay residents newly given an antipsychotic
0%0%No change
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
5.1%7.9%Worsening
Residents with depressive symptoms
0%2.9%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—96.7%—
Long-stay residents given the pneumonia vaccine
100%98.4%Worsening
Short-stay residents given the seasonal flu vaccine
—80.2%—
Short-stay residents given the pneumonia vaccine
81.1%96.4%Improving
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited December 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: E
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited July 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: E
The nursing home failed to make sure each resident got an accurate assessment of their needs and condition. Cited December 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 641 — 42 CFR §483.20(g) — S/S: D
The nursing home failed to reasonably accommodate each resident’s needs and preferences. Cited September 2024 — isolated incident, potential for harm.
View the original federal record
F-Tag 558 — 42 CFR §483.10 — S/S: D
Recent history
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- PENALTY
A federal fine of $29,085 was recorded.
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $29,085 in total fines.
- $29,085
Federal fine
Sep 25, 2024
Operator & ownership
- Ownership
- Non profit - Corporation
- Chain
- Part of LIFE CARE SERVICES · 44 homes · 4 stars avg
- Occupancy
- 81 residents on an average day (90% of 90 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 20 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.