The nursing home failed to protect residents from abuse and neglect by others. Cited February 2021 — isolated incident, actual harm.
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F-Tag 600 — 42 CFR §483.12 — S/S: G
Nursing home report
TERRACE OF JACKSONVILLE, THE
JACKSONVILLE, FL · Medicare-certified · 180 beds
In good standing
For-profit
5 of 5 overall
TERRACE OF JACKSONVILLE has a 5 out of 5 overall rating, with 5-star health inspection and quality measures scores, but a 3-star staffing rating and reported nurse staffing of 3.97 hours per resident per day versus the 4.1 federal benchmark. It had $0 in fines over the last 24 months, though recent inspection citations included abuse/neglect, response to alleged violations, and pain management.
Facility ratings
Health inspections
Staffing
3.9658 hrs/resident/day
Quality measures
Last inspection: August 15, 2024Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.9658.
Staffing detail
- Registered nurses
- 0.34
- Licensed practical nurses
- 0.99
- Nurse aides
- 2.63
- Weekend nursing
- 3.81
Hours per resident per day.
Total staff turnover: 51%
Registered nurse turnover: 54%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
23.3%7.5%Improving
Residents with a fall causing major injury
0.6%0%Improving
Residents with pressure ulcers (bedsores)
3.5%2%Improving
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
4.1%2.3%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
1.6%0.8%Improving
Residents whose ability to walk got worse
1.8%1.5%No change
Long-stay residents on antianxiety or sleep medication
41.5%23.7%Improving
Short-stay residents newly given an antipsychotic
1.9%0%Improving
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
5.5%0.6%Improving
Residents with depressive symptoms
0.7%0%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—96.8%—
Short-stay residents given the pneumonia vaccine
96.6%100%Improving
What the inspectors found
The home failed to respond appropriately to all reported abuse or neglect concerns. Cited February 2021 — isolated incident, actual harm.
View the original federal record
F-Tag 610 — 42 CFR §483.12 — S/S: G
The home failed to provide safe, appropriate pain management for a resident who needed it. Cited February 2021 — isolated incident, actual harm.
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F-Tag 697 — 42 CFR §483.25(k) — S/S: G
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited February 2021 — widespread issue, potential for harm.
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F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The nursing home failed to keep essential equipment working safely. Cited February 2021 — widespread issue, potential for harm.
View the original federal record
F-Tag 908 — 42 CFR §483.90 — S/S: F
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Partnership
- Occupancy
- 174.4 residents on an average day (97% of 180 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 43 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.