The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited October 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: E
Nursing home report
Pelican Health At Asheville
Registered name: Swannanoa Valley Health and Rehabilitation
Swannanoa, NC · Medicare-certified · 106 beds
In good standing
For-profitChain member
Data as of July 1, 2026
4 of 5 overall
Pelican Health At Asheville has an overall rating of 4 out of 5 stars, with 4-star health inspections, 3-star staffing, and 3-star quality measures. Reported nurse staffing is 3.23 hours per resident per day, below the federal benchmark of 4.1, and there were $0 in fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.225 hrs/resident/day
Quality measures
Last inspection: October 6, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.225.
Staffing detail
- Registered nurses
- 0.49
- Licensed practical nurses
- 0.56
- Nurse aides
- 2.17
- Weekend nursing
- 2.98
Hours per resident per day.
Total staff turnover: 58%
Registered nurse turnover: 50%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
17.9%19%Worsening
Residents with a fall causing major injury
2.5%6%Worsening
Residents with pressure ulcers (bedsores)
9.5%5.6%Improving
Residents with a urinary tract infection
8.6%2.5%Improving
Residents who lost too much weight
6.8%6.8%No change
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
14.1%8.3%Improving
Residents whose ability to walk got worse
6.9%19.4%Worsening
Long-stay residents on antianxiety or sleep medication
25.7%31.6%Worsening
Short-stay residents newly given an antipsychotic
4.4%0%Improving
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
25.1%29.6%Worsening
Residents with depressive symptoms
1.2%1.3%No change
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—67%—
Long-stay residents given the pneumonia vaccine
88.9%90.4%Improving
Short-stay residents given the seasonal flu vaccine
—46.9%—
Short-stay residents given the pneumonia vaccine
39.3%38.6%Worsening
What the inspectors found
The home failed to ensure residents had a safe, clean, comfortable, homelike environment and daily care supports were provided safely. Cited September 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 584 — 42 CFR §483.10 — S/S: E
The nursing home failed to make sure it had a pest control program to prevent or deal with mice, insects, and other pests. Cited September 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 925 — 42 CFR §483.90 — S/S: E
The home failed to have an ongoing quality review group that finds problems and makes corrective plans. Cited July 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 867 — 42 CFR §483.75 — S/S: E
The nursing home failed to reasonably accommodate each resident’s needs and preferences. Cited October 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 558 — 42 CFR §483.10 — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
Operator & ownership
Recent ownership change · Jan 1, 2024
Now operated by Asheville Us Seventy Nc Opco LLC, previously Pelican Health at Asheville LLC.
- Ownership
- For profit - Limited Liability company
- Chain
- Part of ASCENT HEALTHCARE MANAGEMENT · 6 homes · 2.3 stars avg
- Occupancy
- 102.5 residents on an average day (97% of 106 beds)
- Resident voice
- Resident & family councils
- Medicare history
- Certified for 34 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.