Surry Community Health Center by Harborview in Mount Airy, NC has a 1 out of 5 overall rating, with a 1-star health inspection rating and 2-star staffing and quality ratings. It is flagged with the lowest overall rating, reported nurse staffing is below the federal benchmark (3.27 vs 4.1 hours per resident per day), and there were no fines in the last 24 months.
Last inspection: June 11, 2025Penalties, last 24 months: $0lowest overall rating
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.2738.
Staffing detail
Registered nurses
0.34
Licensed practical nurses
0.43
Nurse aides
2.50
Weekend nursing
2.79
Hours per resident per day.
Total staff turnover: 38%
Registered nurse turnover: 44%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Last yrNowTrend
Long-stay residents on antipsychotic medication
13.7%10.6%Improving
Residents with a fall causing major injury
4.1%5.1%Worsening
Residents with pressure ulcers (bedsores)
8.8%2.9%Improving
Residents with a urinary tract infection
6.1%1%Improving
Residents who lost too much weight
4.4%4.9%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
35.8%24.7%Improving
Residents whose ability to walk got worse
50.8%22.1%Improving
Long-stay residents on antianxiety or sleep medication
30.8%29.3%Improving
Short-stay residents newly given an antipsychotic
2.1%2.2%No change
Residents with a long-term catheter
0%1%Worsening
Residents with new or worsening incontinence
28.2%24.4%Improving
Residents with depressive symptoms
8.3%1.4%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Last yrNowTrend
Long-stay residents given the seasonal flu vaccine
—94.2%—
Long-stay residents given the pneumonia vaccine
79.6%80.6%Improving
Short-stay residents given the seasonal flu vaccine
—34%—
Short-stay residents given the pneumonia vaccine
37.4%30%Worsening
What the inspectors found
The home failed to protect residents’ right to complain without fear and did not ensure grievances were handled promptly. Cited March 2024 — limited pattern, immediate jeopardy to residents.
View the original federal record
F-Tag 585 — 42 CFR §483.10 — S/S: K
The home failed to provide safe, appropriate pain management for a resident who needed it. Cited March 2024 — limited pattern, immediate jeopardy to residents.
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F-Tag 697 — 42 CFR §483.25(k) — S/S: K
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited March 2024 — limited pattern, immediate jeopardy to residents.
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F-Tag 880 — 42 CFR §483.80(a) — S/S: K
The home failed to protect residents from the wrongful use of their belongings or money. Cited March 2024 — limited pattern, immediate jeopardy to residents.
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F-Tag 602 — 42 CFR §483.12 — S/S: K
The home failed to have policies and procedures in place to prevent abuse, neglect, and theft. Cited March 2024 — limited pattern, immediate jeopardy to residents.
View the original federal record
F-Tag 607 — 42 CFR §483.12 — S/S: K
Recent history
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
INSPECTION
Health inspection found 21 health deficiencies.
See what inspectors found
INSPECTION
Health inspection found 7 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $145,262 in total fines.
Federal fine
Mar 27, 2024
$145,262
Operator & ownership
Ownership
For profit - Corporation
Chain
Part of HARBORVIEW HEALTH SYSTEMS · 22 homes · 1.8 stars avg
Occupancy
109.3 residents on an average day (91% of 120 beds)
Resident voice
Resident council
Medicare history
Certified for 45 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.