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Nursing home report

Surry Community Health Center by Harborview

Mount Airy, NC · Medicare-certified · 120 beds

Needs attention
For-profitChain member
1 of 5 overall

Surry Community Health Center by Harborview in Mount Airy, NC has a 1 out of 5 overall rating, with a 1-star health inspection rating and 2-star staffing and quality ratings. It is flagged with the lowest overall rating, reported nurse staffing is below the federal benchmark (3.27 vs 4.1 hours per resident per day), and there were no fines in the last 24 months.

Facility ratings

Health inspections

Staffing

3.2738 hrs/resident/day

Quality measures

Last inspection: June 11, 2025Penalties, last 24 months: $0lowest overall rating

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.2738.

Staffing detail

Registered nurses
0.34
Licensed practical nurses
0.43
Nurse aides
2.50
Weekend nursing
2.79

Hours per resident per day.

Total staff turnover: 38%
Registered nurse turnover: 44%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

13.7%10.6%Improving

Residents with a fall causing major injury

4.1%5.1%Worsening

Residents with pressure ulcers (bedsores)

8.8%2.9%Improving

Residents with a urinary tract infection

6.1%1%Improving

Residents who lost too much weight

4.4%4.9%Worsening

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

35.8%24.7%Improving

Residents whose ability to walk got worse

50.8%22.1%Improving

Long-stay residents on antianxiety or sleep medication

30.8%29.3%Improving

Short-stay residents newly given an antipsychotic

2.1%2.2%No change

Residents with a long-term catheter

0%1%Worsening

Residents with new or worsening incontinence

28.2%24.4%Improving

Residents with depressive symptoms

8.3%1.4%Improving

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

94.2%

Long-stay residents given the pneumonia vaccine

79.6%80.6%Improving

Short-stay residents given the seasonal flu vaccine

34%

Short-stay residents given the pneumonia vaccine

37.4%30%Worsening

What the inspectors found

The home failed to protect residents’ right to complain without fear and did not ensure grievances were handled promptly. Cited March 2024 — limited pattern, immediate jeopardy to residents.

View the original federal record

F-Tag 585 — 42 CFR §483.10 — S/S: K

The home failed to provide safe, appropriate pain management for a resident who needed it. Cited March 2024 — limited pattern, immediate jeopardy to residents.

View the original federal record

F-Tag 697 — 42 CFR §483.25(k) — S/S: K

The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited March 2024 — limited pattern, immediate jeopardy to residents.

View the original federal record

F-Tag 880 — 42 CFR §483.80(a) — S/S: K

The home failed to protect residents from the wrongful use of their belongings or money. Cited March 2024 — limited pattern, immediate jeopardy to residents.

View the original federal record

F-Tag 602 — 42 CFR §483.12 — S/S: K

The home failed to have policies and procedures in place to prevent abuse, neglect, and theft. Cited March 2024 — limited pattern, immediate jeopardy to residents.

View the original federal record

F-Tag 607 — 42 CFR §483.12 — S/S: K

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 5 health deficiencies.

    See what inspectors found
  3. INSPECTION

    Health inspection found 21 health deficiencies.

    See what inspectors found
  4. INSPECTION

    Health inspection found 7 health deficiencies.

    See what inspectors found

Penalties & enforcement

On record with Medicare: 1 fine · $145,262 in total fines.

  • Federal fine

    Mar 27, 2024

    $145,262

Operator & ownership

Ownership
For profit - Corporation
Chain
Part of HARBORVIEW HEALTH SYSTEMS · 22 homes · 1.8 stars avg
Occupancy
109.3 residents on an average day (91% of 120 beds)
Resident voice
Resident council
Medicare history
Certified for 45 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.