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Nursing home report

Surry Community Health Center by Harborview

Mount Airy, NC · Medicare-certified · 120 beds

Needs attention
For-profitChain member
Data as of July 1, 2026
1 of 5 overall

Surry Community Health Center by Harborview in Mount Airy, NC has a 1 out of 5 overall rating, with 1-star health inspection, 2-star staffing, and 2-star quality measures. It is flagged for the lowest overall rating, has no fines in the last 24 months, and reported nurse staffing of 3.09 hours per resident per day versus the 4.1 federal benchmark.

Facility ratings

Health inspections

Staffing

3.0875 hrs/resident/day

Quality measures

Last inspection: June 11, 2025Penalties, last 24 months: $0lowest overall rating

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.0875.

Staffing detail

Registered nurses
0.30
Licensed practical nurses
0.38
Nurse aides
2.40
Weekend nursing
2.82

Hours per resident per day.

Total staff turnover: 37%
Registered nurse turnover: 44%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

13.4%13%No change

Residents with a fall causing major injury

3.1%9.4%Worsening

Residents with pressure ulcers (bedsores)

4%3.5%Improving

Residents with a urinary tract infection

1%2.1%Worsening

Residents who lost too much weight

1.2%3.8%Worsening

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

34.1%18.4%Improving

Residents whose ability to walk got worse

40.6%27.1%Improving

Long-stay residents on antianxiety or sleep medication

27.4%33.8%Worsening

Short-stay residents newly given an antipsychotic

1.7%3.6%Worsening

Residents with a long-term catheter

0%0.7%Worsening

Residents with new or worsening incontinence

26.4%23%Improving

Residents with depressive symptoms

1.3%1.3%No change

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

94.2%

Long-stay residents given the pneumonia vaccine

86.5%79.2%Worsening

Short-stay residents given the seasonal flu vaccine

34%

Short-stay residents given the pneumonia vaccine

45.2%38%Worsening

What the inspectors found

The home failed to protect residents’ right to complain without fear and did not ensure grievances were handled promptly. Cited March 2024 — limited pattern, immediate jeopardy to residents.

View the original federal record

F-Tag 585 — 42 CFR §483.10 — S/S: K

The home failed to protect residents from the wrongful use of their belongings or money. Cited March 2024 — limited pattern, immediate jeopardy to residents.

View the original federal record

F-Tag 602 — 42 CFR §483.12 — S/S: K

The home failed to have policies and procedures in place to prevent abuse, neglect, and theft. Cited March 2024 — limited pattern, immediate jeopardy to residents.

View the original federal record

F-Tag 607 — 42 CFR §483.12 — S/S: K

The home failed to provide safe, appropriate pain management for a resident who needed it. Cited March 2024 — limited pattern, immediate jeopardy to residents.

View the original federal record

F-Tag 697 — 42 CFR §483.25(k) — S/S: K

The home failed to provide pharmacy services and a licensed pharmacist needed to meet each resident’s medication needs. Cited March 2024 — limited pattern, immediate jeopardy to residents.

View the original federal record

F-Tag 755 — 42 CFR §483.45 — S/S: K

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 5 health deficiencies.

    See what inspectors found
  3. INSPECTION

    Health inspection found 21 health deficiencies.

    See what inspectors found
  4. INSPECTION

    Health inspection found 7 health deficiencies.

    See what inspectors found

Penalties & enforcement

On record with Medicare: 1 fine · $145,262 in total fines.

  • Federal fine

    Mar 27, 2024

    $145,262

Operator & ownership

Recent ownership change · Mar 1, 2022

Now operated by Surry Community Health Center By Harborview, previously Surry Community Health and Rehabilitation Center.

Ownership
For profit - Corporation
Chain
Part of HARBORVIEW HEALTH SYSTEMS · 22 homes · 2 stars avg
Occupancy
111.5 residents on an average day (93% of 120 beds)
Resident voice
Resident council
Medicare history
Certified for 45 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.