Resolve Harmony Center, LLC in Phoenix, AZ has a 1-star overall rating, with a 1-star health inspection rating and 2-star staffing rating; reported nurse staffing is below the federal benchmark (3.42 vs 4.1 hours per resident per day). It has no fines in the last 24 months, but it does have a recent abuse citation and recent inspection citations related to PASARR screening, accident hazards/supervision, and smoking policies.
Last inspection: April 27, 2026Penalties, last 24 months: $0recent abuse citation
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.4189.
Staffing detail
Registered nurses
0.32
Licensed practical nurses
1.33
Nurse aides
1.77
Weekend nursing
3.17
Hours per resident per day.
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Last yrNowTrend
Long-stay residents on antipsychotic medication
33.3%27.3%Improving
Residents with a fall causing major injury
0%4.2%Worsening
Residents with pressure ulcers (bedsores)
11.5%12.3%Worsening
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
4.3%0%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
2.3%22.5%Worsening
Residents whose ability to walk got worse
—12.1%—
Long-stay residents on antianxiety or sleep medication
10.6%18.2%Worsening
Residents with a long-term catheter
0%7.5%Worsening
Residents with new or worsening incontinence
10.7%41.5%Worsening
Residents with depressive symptoms
0%0%No change
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Last yrNowTrend
Long-stay residents given the seasonal flu vaccine
—98.3%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the pneumonia vaccine
100%100%No change
What the inspectors found
The nursing home failed to properly screen residents for mental health or intellectual disability needs before or during admission. Cited March 2026 — limited pattern, potential for harm.
View the original federal record
F-Tag 645 — 42 CFR §483.20 — S/S: E
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited March 2026 — limited pattern, potential for harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: E
The nursing home failed to have policies to keep smoking safe and properly managed. Cited March 2026 — limited pattern, potential for harm.
View the original federal record
F-Tag 926 — 42 CFR §483.90 — S/S: E
The nursing home failed to protect residents from abuse and neglect by others. Cited July 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: E
The home failed to ensure residents had a safe, clean, comfortable, homelike environment and daily care supports were provided safely. Cited December 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 584 — 42 CFR §483.10 — S/S: E
Recent history
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Operator & ownership
Ownership
For profit - Limited Liability company
Occupancy
49.1 residents on an average day (43% of 115 beds)
Resident voice
Resident council
Medicare history
Certified for 35 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.