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Nursing home report

Resolve Harmony Center, LLC

PHOENIX, AZ · Medicare-certified · 115 beds

Needs attention
Abuse citationFor-profit
Data as of July 1, 2026
1 of 5 overall

Resolve Harmony Center, LLC in Phoenix, AZ has a 1-star overall rating, with a 1-star health inspection rating and 2-star staffing rating; reported nurse staffing is below the federal benchmark (3.42 vs 4.1 hours per resident per day). It has no fines in the last 24 months, but it does have a recent abuse citation and recent inspection citations related to PASARR screening, accident hazards/supervision, and smoking policies.

Facility ratings

Health inspections

Staffing

3.4189 hrs/resident/day

Quality measures

Last inspection: April 27, 2026Penalties, last 24 months: $0recent abuse citation

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.4189.

Staffing detail

Registered nurses
0.32
Licensed practical nurses
1.33
Nurse aides
1.77
Weekend nursing
3.17

Hours per resident per day.

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

33.3%27.3%Improving

Residents with a fall causing major injury

0%4.2%Worsening

Residents with pressure ulcers (bedsores)

11.5%12.3%Worsening

Residents with a urinary tract infection

0%0%No change

Residents who lost too much weight

4.3%0%Improving

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

2.3%22.5%Worsening

Residents whose ability to walk got worse

12.1%

Long-stay residents on antianxiety or sleep medication

10.6%18.2%Worsening

Residents with a long-term catheter

0%7.5%Worsening

Residents with new or worsening incontinence

10.7%41.5%Worsening

Residents with depressive symptoms

0%0%No change

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

98.3%

Long-stay residents given the pneumonia vaccine

100%100%No change

Short-stay residents given the pneumonia vaccine

100%100%No change

What the inspectors found

The nursing home failed to properly screen residents for mental health or intellectual disability needs before or during admission. Cited March 2026 — limited pattern, potential for harm.

View the original federal record

F-Tag 645 — 42 CFR §483.20 — S/S: E

The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited March 2026 — limited pattern, potential for harm.

View the original federal record

F-Tag 689 — 42 CFR §483.25(d) — S/S: E

The nursing home failed to have policies to keep smoking safe and properly managed. Cited March 2026 — limited pattern, potential for harm.

View the original federal record

F-Tag 926 — 42 CFR §483.90 — S/S: E

The nursing home failed to protect residents from abuse and neglect by others. Cited July 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 600 — 42 CFR §483.12 — S/S: E

The home failed to ensure residents had a safe, clean, comfortable, homelike environment and daily care supports were provided safely. Cited December 2024 — limited pattern, potential for harm.

View the original federal record

F-Tag 584 — 42 CFR §483.10 — S/S: E

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  3. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  4. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  5. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  6. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found

Operator & ownership

Ownership
For profit - Limited Liability company
Occupancy
49.1 residents on an average day (43% of 115 beds)
Resident voice
Resident council
Medicare history
Certified for 35 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.