The nursing home failed to protect residents from abuse and neglect by others. Cited July 2025 — limited pattern, potential for harm.
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F-Tag 600 — 42 CFR §483.12 — S/S: E
Nursing home report
SUNCREST HEALTHCARE CENTER
PHOENIX, AZ · Medicare-certified · 115 beds
Needs attention
Abuse citationFor-profit
1 of 5 overall
Suncrest Healthcare Center in Phoenix has an overall 1-star rating, with a 1-star health inspection rating and a recent abuse citation. Staffing is rated 3 stars, reported nurse staffing is 3.39 hours per resident day versus the 4.1-hour federal benchmark, quality measures are 4 stars, and there were no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.3867 hrs/resident/day
Quality measures
Last inspection: March 13, 2026Penalties, last 24 months: $0recent abuse citation
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.3867.
Staffing detail
- Registered nurses
- 0.59
- Licensed practical nurses
- 1.16
- Nurse aides
- 1.64
- Weekend nursing
- 2.91
Hours per resident per day.
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
28.7%Improving
Residents with a fall causing major injury
1%Worsening
Residents with pressure ulcers (bedsores)
8.2%Steady
Residents with a urinary tract infection
0%Steady
Residents who lost too much weight
5.5%Steady
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
7.1%Worsening
Residents whose ability to walk got worse
4.4%Steady
Show all measures
Long-stay residents on antianxiety or sleep medication
11.5%Worsening
Residents with a long-term catheter
3.7%Worsening
Residents with new or worsening incontinence
11.9%Worsening
Residents with depressive symptoms
0%Steady
Long-stay residents given the seasonal flu vaccine
98.3%Steady
Long-stay residents given the pneumonia vaccine
100%Steady
Short-stay residents given the pneumonia vaccine
98.6%Steady
What the inspectors found
The home failed to ensure residents had a safe, clean, comfortable, homelike environment and daily care supports were provided safely. Cited December 2024 — limited pattern, potential for harm.
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F-Tag 584 — 42 CFR §483.10 — S/S: E
The nursing home failed to post its nurse staffing information every day, so families could not easily see daily staffing levels. Cited December 2024 — limited pattern, potential for harm.
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F-Tag 732 — 42 CFR §483.35(i) — S/S: E
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited December 2024 — limited pattern, potential for harm.
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F-Tag 880 — 42 CFR §483.80(a) — S/S: E
The home failed to monitor antibiotic use properly. Cited December 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 881 — 42 CFR §483.80 — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Corporation
- Occupancy
- 50 residents on an average day (43% of 115 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 35 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.