GoodStanding

Nursing home report

STAR CITY REHABILITATION AND NURSING

ROANOKE, VA · Medicare-certified · 116 beds

In good standing
For-profitChain member
2 of 5 overall

2 of 5 stars overall. Staffing is a major concern at 1 of 5 stars, with reported nurse staffing of 3.71 hours per resident per day below the 4.1 federal benchmark; health inspections and quality measures are both 3 of 5 stars, and there were $0 fines in the last 24 months.

Facility ratings

Health inspections

Staffing

3.7061 hrs/resident/day

Quality measures

Last inspection: February 18, 2025Penalties, last 24 months: $0

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.7061.

Staffing detail

Registered nurses
0.19
Licensed practical nurses
1.30
Nurse aides
2.22
Weekend nursing
3.43

Hours per resident per day.

Total staff turnover: 68%
Registered nurse turnover: 75%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

20.3%14.3%Improving

Residents with a fall causing major injury

4.3%4.5%No change

Residents with pressure ulcers (bedsores)

6.1%2.5%Improving

Residents with a urinary tract infection

1.1%5.7%Worsening

Residents who lost too much weight

9.1%2.5%Improving

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

17.1%17.2%No change

Residents whose ability to walk got worse

13.5%14.7%Worsening

Long-stay residents on antianxiety or sleep medication

18.8%25.9%Worsening

Short-stay residents newly given an antipsychotic

0%2.6%Worsening

Residents with a long-term catheter

1%0.6%No change

Residents with new or worsening incontinence

23.8%19.8%Improving

Residents with depressive symptoms

7.6%4.3%Improving

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

54.2%

Long-stay residents given the pneumonia vaccine

67.4%83%Improving

Short-stay residents given the seasonal flu vaccine

32.1%

Short-stay residents given the pneumonia vaccine

21.9%57.1%Improving

What the inspectors found

The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited February 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 812 — 42 CFR §483.60(i) — S/S: E

The home failed to make sure each resident got a nourishing, balanced diet that met daily nutrition and special dietary needs. Cited February 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 800 — 42 CFR §483.60 — S/S: E

The home failed to provide enough support staff to safely and effectively run food and nutrition services. Cited February 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 802 — 42 CFR §483.60 — S/S: E

The home failed to ensure meals and menus were planned, updated, and followed to meet residents’ nutritional needs. Cited February 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 803 — 42 CFR §483.60 — S/S: E

The home failed to make sure residents were served meals and snacks at times that fit their needs, preferences, and requests. Cited February 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 809 — 42 CFR §483.60 — S/S: E

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 15 health deficiencies.

    See what inspectors found
  3. INSPECTION

    Health inspection found 7 health deficiencies.

    See what inspectors found
  4. INSPECTION

    Health inspection found 9 health deficiencies.

    See what inspectors found

Operator & ownership

Ownership
For profit - Corporation
Chain
Part of EASTERN HEALTHCARE GROUP · 18 homes · 1.3 stars avg
Occupancy
104.3 residents on an average day (90% of 116 beds)
Resident voice
Resident council
Medicare history
Certified for 4 years

The most recent standard health inspection was more than two years ago.

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.