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Nursing home report

St William's Care Center

MILBANK, SD · Medicare-certified · 60 beds

Needs attention
Non-profit
2 of 5 overall

2 out of 5 stars overall. St William's Care Center has a 2-star health inspection rating, 3-star staffing and quality ratings, reported nurse staffing below the federal benchmark (3.26 vs 4.1 hours per resident per day), and $53,973 in fines in the last 24 months, including a recent federal penalty.

Facility ratings

Health inspections

Staffing

3.2554 hrs/resident/day

Quality measures

Last inspection: February 19, 2026Penalties, last 24 months: $53,973recent federal penalty

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.2554.

Staffing detail

Registered nurses
0.45
Licensed practical nurses
0.72
Nurse aides
2.09
Weekend nursing
2.61

Hours per resident per day.

Total staff turnover: 39%

Resident outcomes

How often residents experience these outcomes, with the direction over the past year.

Long-stay residents on antipsychotic medication

22.8%Improving

Residents with a fall causing major injury

4.9%Improving

Residents with pressure ulcers (bedsores)

6.1%Improving

Residents with a urinary tract infection

0%Steady

Residents who lost too much weight

2.4%Improving

Residents who were physically restrained

0%Steady

Residents needing more help with daily activities

26.3%Worsening

Residents whose ability to walk got worse

19.6%Steady
Show all measures

Long-stay residents on antianxiety or sleep medication

26.9%Improving

Short-stay residents newly given an antipsychotic

0%Steady

Residents with a long-term catheter

2.6%Worsening

Residents with new or worsening incontinence

28.6%Steady

Residents with depressive symptoms

8.8%Worsening

Long-stay residents given the seasonal flu vaccine

100%Steady

Long-stay residents given the pneumonia vaccine

100%Steady

Short-stay residents given the seasonal flu vaccine

85%Steady

Short-stay residents given the pneumonia vaccine

93.5%Steady

What the inspectors found

The nursing home failed to protect residents from abuse and neglect by others. Cited July 2024 — limited pattern, actual harm.

View the original federal record

F-Tag 600 — 42 CFR §483.12 — S/S: H

The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited February 2026 — isolated incident, actual harm.

View the original federal record

F-Tag 686 — 42 CFR §483.25(b) — S/S: G

The home failed to promptly report suspected abuse, neglect, or theft and share the investigation results with the proper authorities. Cited August 2023 — isolated incident, actual harm.

View the original federal record

F-Tag 609 — 42 CFR §483.12 — S/S: G

The home failed to respond appropriately to all reported abuse or neglect concerns. Cited August 2023 — isolated incident, actual harm.

View the original federal record

F-Tag 610 — 42 CFR §483.12 — S/S: G

The home failed to ensure meals and menus were planned, updated, and followed to meet residents’ nutritional needs. Cited February 2026 — widespread issue, potential for harm.

View the original federal record

F-Tag 803 — 42 CFR §483.60 — S/S: F

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 10 health deficiencies.

    See what inspectors found
  3. PENALTY

    A federal fine of $12,048 was recorded.

  4. INSPECTION

    Health inspection found 5 health deficiencies.

    See what inspectors found
  5. PENALTY

    A federal fine of $41,925 was recorded.

  6. INSPECTION

    Health inspection found 5 health deficiencies.

    See what inspectors found

Penalties & enforcement

On record with Medicare: 3 fines · $67,379 in total fines.

  • Federal fine

    Oct 2, 2024

    $12,048
  • Federal fine

    Jul 24, 2024

    $41,925
  • Federal fine

    Aug 10, 2023

    $13,406

Operator & ownership

Ownership
Non profit - Other
Occupancy
46.3 residents on an average day (77% of 60 beds)
Resident voice
Resident council
Medicare history
Certified for 21 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.