Registered name: St. John's Health Care Corporation
Rochester, NY · Medicare-certified · 455 beds
Needs attention
For-profit
Data as of July 1, 2026·
★★★★★1 of 5 overall
St. John's Home in Rochester has a 1-star overall rating, with a 1-star health inspection rating but stronger staffing and quality ratings at 4 stars each. It has had $77,168 in fines in the last 24 months, a recent federal penalty flag, and cited problems with daily care, continence/catheter care, and pressure ulcer prevention; reported nurse staffing is 4.24 hours per resident per day versus the 4.1-hour federal benchmark.
Last inspection: June 9, 2025Penalties, last 24 months: $77,168recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.2421.
Staffing detail
Registered nurses
0.65
Licensed practical nurses
1.31
Nurse aides
2.28
Weekend nursing
3.83
Hours per resident per day.
Total staff turnover: 47%
Registered nurse turnover: 47%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Last yrNowTrend
Long-stay residents on antipsychotic medication
12.4%6%Improving
Residents with a fall causing major injury
3.4%3.8%No change
Residents with pressure ulcers (bedsores)
6.8%9.2%Worsening
Residents with a urinary tract infection
4.2%1.4%Improving
Residents who lost too much weight
7%11.5%Worsening
Residents who were physically restrained
0.3%0%No change
Residents needing more help with daily activities
27.8%28.3%No change
Residents whose ability to walk got worse
24.9%22.9%Improving
Long-stay residents on antianxiety or sleep medication
6.8%6.1%Improving
Short-stay residents newly given an antipsychotic
1%1.5%No change
Residents with a long-term catheter
0.5%0.9%No change
Residents with new or worsening incontinence
27%32.6%Worsening
Residents with depressive symptoms
4.5%4.2%No change
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Last yrNowTrend
Long-stay residents given the seasonal flu vaccine
—92.5%—
Long-stay residents given the pneumonia vaccine
28.4%48.1%Improving
Short-stay residents given the seasonal flu vaccine
—48.5%—
Short-stay residents given the pneumonia vaccine
34.2%62.7%Improving
What the inspectors found
The nursing home failed to provide needed care and help with daily activities for residents who could not do them on their own. Cited June 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 677 — 42 CFR §483.24(a)(2) — S/S: G
The home failed to provide proper bladder and bowel care, including catheter care and steps to prevent urinary tract infections. Cited June 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 690 — 42 CFR §483.25(e) — S/S: G
The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited December 2023 — isolated incident, actual harm.
View the original federal record
F-Tag 686 — 42 CFR §483.25(b) — S/S: G
The home failed to ensure residents who could safely take their own medicines were allowed to self-administer them. Cited June 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 554 — 42 CFR §483.10 — S/S: E
The home failed to promptly report suspected abuse, neglect, or theft and share the investigation results with the proper authorities. Cited June 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 609 — 42 CFR §483.12 — S/S: E
Recent history
STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
PENALTY
A federal fine of $77,168 was recorded.
INSPECTION
Health inspection found 14 health deficiencies.
See what inspectors found
INSPECTION
Health inspection found 11 health deficiencies.
See what inspectors found
INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 2 fines · $141,034 in total fines.
Federal fine
Jun 9, 2025
$77,168
Federal fine
Dec 13, 2023
$63,866
Operator & ownership
Ownership
For profit - Corporation
Occupancy
337.7 residents on an average day (74% of 455 beds)
Resident voice
Resident council
Medicare history
Certified for 54 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.