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Nursing home report

St. John's Health Care Corporation

Rochester, NY · Medicare-certified · 455 beds

Needs attention
For-profit
1 of 5 overall

St. John’s Health Care Corporation has a 1-star overall rating, with a 1-star health inspection rating, 3-star quality measures, and 4-star staffing that is slightly above the federal benchmark of 4.1 hours per resident per day. The facility also has a recent federal penalty and $77,168 in fines over the last 24 months.

Facility ratings

Health inspections

Staffing

4.1553 hrs/resident/day

Quality measures

Last inspection: June 9, 2025Penalties, last 24 months: $77,168recent federal penalty

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.1553.

Staffing detail

Registered nurses
0.64
Licensed practical nurses
1.24
Nurse aides
2.27
Weekend nursing
3.59

Hours per resident per day.

Total staff turnover: 49%
Registered nurse turnover: 57%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

15%13%Improving

Residents with a fall causing major injury

4.2%5.6%Worsening

Residents with pressure ulcers (bedsores)

6.7%6.2%No change

Residents with a urinary tract infection

2.3%0.7%Improving

Residents who lost too much weight

6.7%9.7%Worsening

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

36.7%34.1%Improving

Residents whose ability to walk got worse

43.4%35.1%Improving

Long-stay residents on antianxiety or sleep medication

4.4%8%Worsening

Short-stay residents newly given an antipsychotic

1.4%1%No change

Residents with a long-term catheter

1%0.9%No change

Residents with new or worsening incontinence

38.7%40.5%Worsening

Residents with depressive symptoms

4.7%4.1%Improving

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

92.5%

Long-stay residents given the pneumonia vaccine

27.7%47.5%Improving

Short-stay residents given the seasonal flu vaccine

48.5%

Short-stay residents given the pneumonia vaccine

24.2%62.9%Improving

What the inspectors found

The nursing home failed to provide needed care and help with daily activities for residents who could not do them on their own. Cited June 2025 — isolated incident, actual harm.

View the original federal record

F-Tag 677 — 42 CFR §483.24(a)(2) — S/S: G

The home failed to provide proper bladder and bowel care, including catheter care and steps to prevent urinary tract infections. Cited June 2025 — isolated incident, actual harm.

View the original federal record

F-Tag 690 — 42 CFR §483.25(e) — S/S: G

The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited December 2023 — isolated incident, actual harm.

View the original federal record

F-Tag 686 — 42 CFR §483.25(b) — S/S: G

The home failed to ensure residents who could safely take their own medicines were allowed to self-administer them. Cited June 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 554 — 42 CFR §483.10 — S/S: E

The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited June 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: E

Recent history

  1. STAFFING

    Reported nurse staffing met or exceeded the federal recommendation.

  2. PENALTY

    A federal fine of $77,168 was recorded.

  3. INSPECTION

    Health inspection found 14 health deficiencies.

    See what inspectors found
  4. INSPECTION

    Health inspection found 11 health deficiencies.

    See what inspectors found
  5. INSPECTION

    Health inspection found 5 health deficiencies.

    See what inspectors found

Penalties & enforcement

On record with Medicare: 2 fines · $141,034 in total fines.

  • Federal fine

    Jun 9, 2025

    $77,168
  • Federal fine

    Dec 13, 2023

    $63,866

Operator & ownership

Ownership
For profit - Corporation
Occupancy
331 residents on an average day (73% of 455 beds)
Resident voice
Resident council
Medicare history
Certified for 54 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.