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Nursing home report

St. John's Home

Registered name: St. John's Health Care Corporation

Rochester, NY · Medicare-certified · 455 beds

Needs attention
For-profit
Data as of July 1, 2026
1 of 5 overall

St. John's Home in Rochester has a 1-star overall rating, with a 1-star health inspection rating but stronger staffing and quality ratings at 4 stars each. It has had $77,168 in fines in the last 24 months, a recent federal penalty flag, and cited problems with daily care, continence/catheter care, and pressure ulcer prevention; reported nurse staffing is 4.24 hours per resident per day versus the 4.1-hour federal benchmark.

Facility ratings

Health inspections

Staffing

4.2421 hrs/resident/day

Quality measures

Last inspection: June 9, 2025Penalties, last 24 months: $77,168recent federal penalty

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.2421.

Staffing detail

Registered nurses
0.65
Licensed practical nurses
1.31
Nurse aides
2.28
Weekend nursing
3.83

Hours per resident per day.

Total staff turnover: 47%
Registered nurse turnover: 47%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

12.4%6%Improving

Residents with a fall causing major injury

3.4%3.8%No change

Residents with pressure ulcers (bedsores)

6.8%9.2%Worsening

Residents with a urinary tract infection

4.2%1.4%Improving

Residents who lost too much weight

7%11.5%Worsening

Residents who were physically restrained

0.3%0%No change

Residents needing more help with daily activities

27.8%28.3%No change

Residents whose ability to walk got worse

24.9%22.9%Improving

Long-stay residents on antianxiety or sleep medication

6.8%6.1%Improving

Short-stay residents newly given an antipsychotic

1%1.5%No change

Residents with a long-term catheter

0.5%0.9%No change

Residents with new or worsening incontinence

27%32.6%Worsening

Residents with depressive symptoms

4.5%4.2%No change

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

92.5%

Long-stay residents given the pneumonia vaccine

28.4%48.1%Improving

Short-stay residents given the seasonal flu vaccine

48.5%

Short-stay residents given the pneumonia vaccine

34.2%62.7%Improving

What the inspectors found

The nursing home failed to provide needed care and help with daily activities for residents who could not do them on their own. Cited June 2025 — isolated incident, actual harm.

View the original federal record

F-Tag 677 — 42 CFR §483.24(a)(2) — S/S: G

The home failed to provide proper bladder and bowel care, including catheter care and steps to prevent urinary tract infections. Cited June 2025 — isolated incident, actual harm.

View the original federal record

F-Tag 690 — 42 CFR §483.25(e) — S/S: G

The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited December 2023 — isolated incident, actual harm.

View the original federal record

F-Tag 686 — 42 CFR §483.25(b) — S/S: G

The home failed to ensure residents who could safely take their own medicines were allowed to self-administer them. Cited June 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 554 — 42 CFR §483.10 — S/S: E

The home failed to promptly report suspected abuse, neglect, or theft and share the investigation results with the proper authorities. Cited June 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 609 — 42 CFR §483.12 — S/S: E

Recent history

  1. STAFFING

    Reported nurse staffing met or exceeded the federal recommendation.

  2. PENALTY

    A federal fine of $77,168 was recorded.

  3. INSPECTION

    Health inspection found 14 health deficiencies.

    See what inspectors found
  4. INSPECTION

    Health inspection found 11 health deficiencies.

    See what inspectors found
  5. INSPECTION

    Health inspection found 5 health deficiencies.

    See what inspectors found

Penalties & enforcement

On record with Medicare: 2 fines · $141,034 in total fines.

  • Federal fine

    Jun 9, 2025

    $77,168
  • Federal fine

    Dec 13, 2023

    $63,866

Operator & ownership

Ownership
For profit - Corporation
Occupancy
337.7 residents on an average day (74% of 455 beds)
Resident voice
Resident council
Medicare history
Certified for 54 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.