GoodStanding

Nursing home report

ST CROIX HEALTH CENTER

NEW RICHMOND, WI · Medicare-certified · 50 beds

In good standing
Government-run
2 of 5 overall

ST CROIX HEALTH CENTER has an overall rating of 2 out of 5 stars. The main concern is staffing, which is rated 1 out of 5 stars; health inspections and quality measures are both 3 out of 5 stars, and there were no fines in the last 24 months.

Facility ratings

Health inspections

Staffing

Quality measures

Last inspection: December 3, 2025Penalties, last 24 months: $0

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports not reported.

Staffing detail

Total staff turnover: 48%
Registered nurse turnover: 10%

Resident outcomes

How often residents experience these outcomes, with the direction over the past year.

Long-stay residents on antipsychotic medication

12.2%Improving

Residents with a fall causing major injury

8.5%Worsening

Residents with pressure ulcers (bedsores)

2.7%Improving

Residents with a urinary tract infection

4%Improving

Residents who lost too much weight

2.7%Improving

Residents who were physically restrained

0%Steady

Residents needing more help with daily activities

18.8%Improving

Residents whose ability to walk got worse

16.3%Steady
Show all measures

Long-stay residents on antianxiety or sleep medication

17.8%Improving

Short-stay residents newly given an antipsychotic

4.3%Worsening

Residents with a long-term catheter

1.6%Worsening

Residents with new or worsening incontinence

28.4%Steady

Residents with depressive symptoms

16.4%Worsening

Long-stay residents given the seasonal flu vaccine

97.1%Steady

Long-stay residents given the pneumonia vaccine

100%Steady

Short-stay residents given the seasonal flu vaccine

93.2%Steady

Short-stay residents given the pneumonia vaccine

97%Improving

What the inspectors found

The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited December 2025 — widespread issue, potential for harm.

View the original federal record

F-Tag 812 — 42 CFR §483.60(i) — S/S: F

The nursing home failed to make sure its quality review group had the required members and met at least every three months. Cited December 2025 — widespread issue, potential for harm.

View the original federal record

F-Tag 868 — 42 CFR §483.75 — S/S: F

The home failed to prevent unnecessary mind-altering medications or ensure medicines did not limit a resident’s ability to function. Cited December 2025 — isolated incident, potential for harm.

View the original federal record

F-Tag 605 — 42 CFR §483.12 — S/S: D

The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited December 2025 — isolated incident, potential for harm.

View the original federal record

F-Tag 880 — 42 CFR §483.80(a) — S/S: D

The home failed to have policies and procedures in place to prevent abuse, neglect, and theft. Cited September 2024 — isolated incident, potential for harm.

View the original federal record

F-Tag 607 — 42 CFR §483.12 — S/S: D

Recent history

  1. INSPECTION

    Health inspection found 4 health deficiencies.

    See what inspectors found
  2. INSPECTION

    Health inspection found 6 health deficiencies.

    See what inspectors found
  3. INSPECTION

    Health inspection found 5 health deficiencies.

    See what inspectors found

Operator & ownership

Ownership
Government - County
Occupancy
38.9 residents on an average day (78% of 50 beds)
Resident voice
Resident council
Medicare history
Certified for 36 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.