The home failed to create and carry out a timely plan to meet a new resident’s most immediate needs after admission. Cited May 2024 — limited pattern, potential for harm.
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F-Tag 655 — 42 CFR §483.21 — S/S: E
Nursing home report
St. Ann's Community
Webster, NY · Medicare-certified · 72 beds
In good standing
Non-profit
4 of 5 overall
4 out of 5 stars overall. St. Ann's Community in Webster, NY has 4-star ratings for health inspections, staffing, and quality measures, no fines in the last 24 months, and reported nurse staffing of 3.82 hours per resident per day versus the 4.1-hour federal benchmark.
Facility ratings
Health inspections
Staffing
3.8213 hrs/resident/day
Quality measures
Last inspection: September 10, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.8213.
Staffing detail
- Registered nurses
- 0.50
- Licensed practical nurses
- 0.83
- Nurse aides
- 2.49
- Weekend nursing
- 3.73
Hours per resident per day.
Total staff turnover: 42%
Registered nurse turnover: 30%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
12.1%Improving
Residents with a fall causing major injury
4.3%Improving
Residents with pressure ulcers (bedsores)
6.9%Improving
Residents with a urinary tract infection
2.2%Worsening
Residents who lost too much weight
2.9%Improving
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
34.6%Worsening
Residents whose ability to walk got worse
25%Worsening
Show all measures
Long-stay residents on antianxiety or sleep medication
8.9%Improving
Residents with a long-term catheter
0.3%Improving
Residents with new or worsening incontinence
35%Improving
Residents with depressive symptoms
0%Steady
Long-stay residents given the seasonal flu vaccine
94.4%Steady
Long-stay residents given the pneumonia vaccine
84.4%Worsening
Short-stay residents given the pneumonia vaccine
73.7%Steady
What the inspectors found
The home failed to have policies and procedures in place to prevent abuse, neglect, and theft. Cited August 2022 — limited pattern, potential for harm.
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F-Tag 607 — 42 CFR §483.12 — S/S: E
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited August 2022 — limited pattern, potential for harm.
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F-Tag 689 — 42 CFR §483.25(d) — S/S: E
The home failed to properly label and securely store medications and biologicals. Cited September 2025 — isolated incident, potential for harm.
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F-Tag 761 — 42 CFR §483.45(g) — S/S: D
The home failed to assess residents for a feeding assistant program, follow their care plans, and make sure feeding assistants were properly trained and supervised. Cited September 2025 — isolated incident, potential for harm.
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F-Tag 811 — 42 CFR §483.60 — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 4 health deficiencies.
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- INSPECTION
Health inspection found 1 health deficiency.
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Operator & ownership
- Ownership
- Non profit - Corporation
- Occupancy
- 70.3 residents on an average day (98% of 72 beds)
- Resident voice
- Resident & family councils
- Medicare history
- Certified for 34 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.