The home failed to create and carry out a timely plan to meet a new resident’s most immediate needs after admission. Cited May 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 655 — 42 CFR §483.21 — S/S: E
Nursing home report
St. Ann's Community
Webster, NY · Medicare-certified · 72 beds
In good standing
Non-profit
Data as of July 1, 2026
5 of 5 overall
St. Ann's Community in Webster, NY has a 5 out of 5 star overall rating, with 4 stars for health inspections and quality measures and 5 stars for staffing. Reported nurse staffing is 4.18 hours per resident per day, slightly above the 4.1-hour federal benchmark, and there were no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
4.1753 hrs/resident/day
Quality measures
Last inspection: September 10, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.1753.
Staffing detail
- Registered nurses
- 0.56
- Licensed practical nurses
- 0.90
- Nurse aides
- 2.71
- Weekend nursing
- 3.87
Hours per resident per day.
Total staff turnover: 38%
Registered nurse turnover: 25%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
8.9%11.1%Worsening
Residents with a fall causing major injury
5.8%1.5%Improving
Residents with pressure ulcers (bedsores)
7.8%7.6%No change
Residents with a urinary tract infection
0%3%Worsening
Residents who lost too much weight
3.4%8.2%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
25%25%No change
Residents whose ability to walk got worse
15.1%16.8%Worsening
Long-stay residents on antianxiety or sleep medication
8.5%6.6%Improving
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
37.2%37.7%No change
Residents with depressive symptoms
0%0%No change
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—94.4%—
Long-stay residents given the pneumonia vaccine
87%95.5%Improving
Short-stay residents given the pneumonia vaccine
—78.4%—
What the inspectors found
The home failed to have policies and procedures in place to prevent abuse, neglect, and theft. Cited August 2022 — limited pattern, potential for harm.
View the original federal record
F-Tag 607 — 42 CFR §483.12 — S/S: E
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited August 2022 — limited pattern, potential for harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: E
The home failed to properly label and securely store medications and biologicals. Cited September 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 761 — 42 CFR §483.45(g) — S/S: D
The home failed to assess residents for a feeding assistant program, follow their care plans, and make sure feeding assistants were properly trained and supervised. Cited September 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 811 — 42 CFR §483.60 — S/S: D
Recent history
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Operator & ownership
- Ownership
- Non profit - Corporation
- Occupancy
- 70.5 residents on an average day (98% of 72 beds)
- Resident voice
- Resident & family councils
- Medicare history
- Certified for 34 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.