The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited January 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 686 — 42 CFR §483.25(b) — S/S: G
Nursing home report
St. Ann's Community
Rochester, NY · Medicare-certified · 470 beds
Needs attention
Non-profit
4 of 5 overall
St. Ann's Community in Rochester has a 4-out-of-5-star overall rating, with 4-star health inspection, staffing, and quality ratings. It reports 3.77 nurse staffing hours per resident per day, below the 4.1 federal benchmark, and has had $51,301 in fines in the last 24 months plus a recent federal penalty.
Facility ratings
Health inspections
Staffing
3.7748 hrs/resident/day
Quality measures
Last inspection: January 7, 2025Penalties, last 24 months: $51,301recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.7748.
Staffing detail
- Registered nurses
- 0.45
- Licensed practical nurses
- 1.03
- Nurse aides
- 2.30
- Weekend nursing
- 3.44
Hours per resident per day.
Total staff turnover: 36%
Registered nurse turnover: 31%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
18.7%15.1%Improving
Residents with a fall causing major injury
5.8%5.3%Improving
Residents with pressure ulcers (bedsores)
9%4.7%Improving
Residents with a urinary tract infection
1.3%1.6%No change
Residents who lost too much weight
7.3%5.5%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
34.5%35.2%Worsening
Residents whose ability to walk got worse
23.9%20.7%Improving
Long-stay residents on antianxiety or sleep medication
11.2%10.1%Improving
Short-stay residents newly given an antipsychotic
1%0%Improving
Residents with a long-term catheter
0.8%0.6%No change
Residents with new or worsening incontinence
39.3%30.5%Improving
Residents with depressive symptoms
6.3%2.9%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—84.9%—
Long-stay residents given the pneumonia vaccine
70.1%93.5%Improving
Short-stay residents given the seasonal flu vaccine
—23.8%—
Short-stay residents given the pneumonia vaccine
33.8%74.9%Improving
What the inspectors found
The home failed to have policies and procedures in place to prevent abuse, neglect, and theft. Cited September 2022 — limited pattern, potential for harm.
View the original federal record
F-Tag 607 — 42 CFR §483.12 — S/S: E
The home failed to create and carry out a timely plan to meet a new resident’s most immediate needs after admission. Cited September 2022 — limited pattern, potential for harm.
View the original federal record
F-Tag 655 — 42 CFR §483.21 — S/S: E
The nursing home failed to provide services that met professional standards of quality. Cited April 2024 — isolated incident, potential for harm.
View the original federal record
F-Tag 658 — 42 CFR §483.21(b)(3) — S/S: D
The home failed to provide proper bladder and bowel care, including catheter care and steps to prevent urinary tract infections. Cited April 2024 — isolated incident, potential for harm.
View the original federal record
F-Tag 690 — 42 CFR §483.25(e) — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- PENALTY
A federal fine of $51,301 was recorded.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 2 fines · $55,495 in total fines.
- $51,301
Federal fine
Jan 7, 2025
- $4,194
Federal fine
Aug 28, 2023
Operator & ownership
- Ownership
- Non profit - Other
- Occupancy
- 369 residents on an average day (79% of 470 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 59 years
The most recent standard health inspection was more than two years ago.
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.