The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited October 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
Nursing home report
SPRINGBROOK CENTER
WESTBROOK, ME · Medicare-certified · 123 beds
Needs attention
For-profitChain member
2 of 5 overall
SPRINGBROOK CENTER (WESTBROOK, ME) has a 2-star overall rating, with a 1-star health inspection rating but 4-star staffing and 5-star quality measures. It has a recent federal penalty and $17,388 in fines over the last 24 months, and reported nurse staffing is 3.66 hours per resident per day versus the 4.1-hour federal benchmark.
Facility ratings
Health inspections
Staffing
3.6572 hrs/resident/day
Quality measures
Last inspection: October 28, 2025Penalties, last 24 months: $17,388recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.6572.
Staffing detail
- Registered nurses
- 1.17
- Licensed practical nurses
- 0.23
- Nurse aides
- 2.26
- Weekend nursing
- 3.43
Hours per resident per day.
Total staff turnover: 35%
Registered nurse turnover: 45%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
36.1%36.8%Worsening
Residents with a fall causing major injury
1.2%2.1%Worsening
Residents with pressure ulcers (bedsores)
7.9%4%Improving
Residents with a urinary tract infection
1.2%0%Improving
Residents who lost too much weight
0%1.2%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
20.3%16.4%Improving
Residents whose ability to walk got worse
19.5%29.1%Worsening
Long-stay residents on antianxiety or sleep medication
12.7%11.6%Improving
Short-stay residents newly given an antipsychotic
1.6%2.2%Worsening
Residents with a long-term catheter
0%0.9%Worsening
Residents with new or worsening incontinence
25.2%22.2%Improving
Residents with depressive symptoms
32%16.9%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—98.9%—
Long-stay residents given the pneumonia vaccine
90.7%96.8%Improving
Short-stay residents given the seasonal flu vaccine
—73.9%—
Short-stay residents given the pneumonia vaccine
73.4%78.1%Improving
What the inspectors found
The nursing home failed to ensure residents were free from significant medication errors. Cited May 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 760 — 42 CFR §483.45(f)(2) — S/S: G
The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited July 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: E
The home failed to ensure residents had a safe, clean, comfortable, homelike environment and daily care supports were provided safely. Cited July 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 584 — 42 CFR §483.10 — S/S: E
The nursing home failed to provide needed care and help with daily activities for residents who could not do them on their own. Cited July 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 677 — 42 CFR §483.24(a)(2) — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- PENALTY
A federal payment denial was recorded.
- PENALTY
A federal fine of $9,110 was recorded.
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- PENALTY
A federal fine of $8,278 was recorded.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Penalties & enforcement
On record with Medicare: 2 fines · $17,388 in total fines · 1 payment denial.
- 19 days
Medicare/Medicaid payment denial
Oct 28, 2025
- $9,110
Federal fine
Oct 28, 2025
- $8,278
Federal fine
May 12, 2025
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of GENESIS HEALTHCARE · 187 homes · 2.4 stars avg
- Occupancy
- 112.1 residents on an average day (91% of 123 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 34 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.