The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited March 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 686 — 42 CFR §483.25(b) — S/S: G
Nursing home report
Southshore Health Care Center
ROCKLAND, MA · Medicare-certified · 96 beds
Needs attention
For-profitChain member
1 of 5 overall
Southshore Health Care Center in Rockland, MA has a 1-star overall rating, with a 1-star health inspection rating and an attention flag for the lowest overall rating. Staffing is 3 stars with reported nurse staffing below the federal benchmark (3.23 vs. 4.1 hours/resident/day), quality measures are 4 stars, and there were no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.2284 hrs/resident/day
Quality measures
Last inspection: January 28, 2026Penalties, last 24 months: $0lowest overall rating
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.2284.
Staffing detail
- Registered nurses
- 0.63
- Licensed practical nurses
- 0.74
- Nurse aides
- 1.86
- Weekend nursing
- 2.95
Hours per resident per day.
Total staff turnover: 23%
Registered nurse turnover: 15%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
31.6%Improving
Residents with a fall causing major injury
2.3%Improving
Residents with pressure ulcers (bedsores)
2.9%Improving
Residents with a urinary tract infection
0.7%Steady
Residents who lost too much weight
2.5%Improving
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
4.7%Worsening
Residents whose ability to walk got worse
10.5%Worsening
Show all measures
Long-stay residents on antianxiety or sleep medication
31.6%Worsening
Short-stay residents newly given an antipsychotic
1.2%Improving
Residents with a long-term catheter
1.3%Worsening
Residents with new or worsening incontinence
28.7%Worsening
Residents with depressive symptoms
18.4%Worsening
Long-stay residents given the seasonal flu vaccine
84.3%Steady
Long-stay residents given the pneumonia vaccine
93.1%Improving
Short-stay residents given the seasonal flu vaccine
70.2%Steady
Short-stay residents given the pneumonia vaccine
89.2%Improving
What the inspectors found
The nursing home failed to make sure it had a pest control program to prevent or deal with mice, insects, and other pests. Cited August 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 925 — 42 CFR §483.90 — S/S: F
The home failed to protect residents’ right to complain without fear and did not ensure grievances were handled promptly. Cited March 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 585 — 42 CFR §483.10 — S/S: F
The nursing home failed to make sure its quality review group had the required members and met at least every three months. Cited March 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 868 — 42 CFR §483.75 — S/S: F
The nursing home failed to keep its areas safe, easy to use, clean, and comfortable for residents, staff, and visitors. Cited March 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 921 — 42 CFR §483.90 — S/S: F
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 17 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $26,395 in total fines.
- $26,395
Federal fine
Mar 19, 2024
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of ATHENA HEALTHCARE SYSTEMS · 24 homes · 1.6 stars avg
- Occupancy
- 86.1 residents on an average day (90% of 96 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 52 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.