The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited January 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: G
Nursing home report
SOUTHLAND
NORWALK, CA · Medicare-certified · 120 beds
Needs attention
For-profitChain member
2 of 5 overall
SOUTHLAND (Norwalk, CA) has a 2 out of 5 overall rating, with a 1-star health inspection rating, a recent federal penalty, and $18,564 in fines over the last 24 months. Staffing is 4 stars and reported nurse staffing is 4.95 hours per resident per day, above the federal benchmark of 4.1.
Facility ratings
Health inspections
Staffing
4.9476 hrs/resident/day
Quality measures
Last inspection: March 13, 2026Penalties, last 24 months: $18,564recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.9476.
Staffing detail
- Registered nurses
- 0.48
- Licensed practical nurses
- 1.25
- Nurse aides
- 3.22
- Weekend nursing
- 4.58
Hours per resident per day.
Total staff turnover: 40%
Registered nurse turnover: 15%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
8.4%Improving
Residents with a fall causing major injury
0.3%Worsening
Residents with pressure ulcers (bedsores)
5.1%Worsening
Residents with a urinary tract infection
0.3%Steady
Residents who lost too much weight
0.7%Worsening
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
9.2%Worsening
Residents whose ability to walk got worse
7.7%Steady
Show all measures
Long-stay residents on antianxiety or sleep medication
14.5%Improving
Short-stay residents newly given an antipsychotic
0.7%Improving
Residents with a long-term catheter
0.6%Steady
Residents with new or worsening incontinence
10.8%Worsening
Residents with depressive symptoms
7.8%Worsening
Long-stay residents given the seasonal flu vaccine
97.6%Steady
Long-stay residents given the pneumonia vaccine
100%Steady
Short-stay residents given the seasonal flu vaccine
96%Steady
Short-stay residents given the pneumonia vaccine
99.6%Steady
What the inspectors found
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited March 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited December 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: F
The home failed to have an ongoing quality review group that finds problems and makes corrective plans. Cited March 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 867 — 42 CFR §483.75 — S/S: F
The nursing home failed to make sure it had a pest control program to prevent or deal with mice, insects, and other pests. Cited March 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 925 — 42 CFR §483.90 — S/S: F
Recent history
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- PENALTY
A federal fine of $18,564 was recorded.
Penalties & enforcement
On record with Medicare: 2 fines · $38,376 in total fines.
- $18,564
Federal fine
Jan 8, 2025
- $19,812
Federal fine
Mar 29, 2024
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of THE ENSIGN GROUP · 338 homes · 3.2 stars avg
- Occupancy
- 114.7 residents on an average day (96% of 120 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 49 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.