The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited July 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
Nursing home report
SORRENTO
SAN ANTONIO, TX · Medicare-certified · 112 beds
In good standing
For-profitChain member
3 of 5 overall
SORRENTO in San Antonio has a 3-star overall rating, with weaker health inspection and staffing ratings (2 stars each) but a 5-star quality measures rating. Reported nurse staffing is 3.51 hours per resident per day, below the federal benchmark of 4.1, and there were no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.5107 hrs/resident/day
Quality measures
Last inspection: November 30, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.5107.
Staffing detail
- Registered nurses
- 0.49
- Licensed practical nurses
- 1.38
- Nurse aides
- 1.65
- Weekend nursing
- 3.00
Hours per resident per day.
Total staff turnover: 53%
Registered nurse turnover: 67%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
5.3%Improving
Residents with a fall causing major injury
0.9%Worsening
Residents with pressure ulcers (bedsores)
2.9%Improving
Residents with a urinary tract infection
0%Steady
Residents who lost too much weight
0.5%Steady
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
11.6%Worsening
Residents whose ability to walk got worse
8.8%Worsening
Show all measures
Long-stay residents on antianxiety or sleep medication
17.2%Improving
Short-stay residents newly given an antipsychotic
0.1%Steady
Residents with a long-term catheter
0.4%Steady
Residents with new or worsening incontinence
12.7%Improving
Residents with depressive symptoms
1%Worsening
Long-stay residents given the seasonal flu vaccine
100%Steady
Long-stay residents given the pneumonia vaccine
99.1%Steady
Short-stay residents given the seasonal flu vaccine
100%Steady
Short-stay residents given the pneumonia vaccine
99.9%Steady
What the inspectors found
The home failed to protect residents’ right to organize and take part in resident and family groups. Cited November 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 565 — 42 CFR §483.10 — S/S: E
The nursing home failed to encode each resident’s assessment data and send it to the state on time. Cited August 2025 — limited pattern, potential for harm.
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F-Tag 640 — 42 CFR §483.20 — S/S: E
The home failed to provide safe, appropriate dialysis care for a resident who needed it. Cited August 2025 — limited pattern, potential for harm.
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F-Tag 698 — 42 CFR §483.25(l) — S/S: E
The home failed to ensure nurses and nurse aides had the needed skills to care for each resident and support their well-being. Cited August 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 726 — 42 CFR §483.35 — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 11 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of CANTEX CONTINUING CARE · 38 homes · 3.2 stars avg
- Occupancy
- 100.6 residents on an average day (90% of 112 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 11 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.