The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited October 2019 — isolated incident, actual harm.
View the original federal record
F-Tag 686 — 42 CFR §483.25(b) — S/S: G
Nursing home report
SIGNATURE HEALTHCARE OF NORFOLK
NORFOLK, VA · Medicare-certified · 169 beds
In good standing
For-profitChain member
2 of 5 overall
Signature Healthcare of Norfolk has a 2-star overall rating, with a 2-star health inspection rating, 3-star staffing, and 4-star quality measures. Reported nurse staffing is 3.33 hours per resident per day, below the 4.1 federal benchmark, and there were no fines in the last 24 months; recent inspection issues included pressure ulcer care, accident hazards/supervision, and food handling standards.
Facility ratings
Health inspections
Staffing
3.329 hrs/resident/day
Quality measures
Last inspection: July 21, 2023Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.329.
Staffing detail
- Registered nurses
- 0.44
- Licensed practical nurses
- 0.83
- Nurse aides
- 2.06
- Weekend nursing
- 2.94
Hours per resident per day.
Total staff turnover: 40%
Registered nurse turnover: 8%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
18.2%Improving
Residents with a fall causing major injury
0.4%Worsening
Residents with pressure ulcers (bedsores)
7.6%Worsening
Residents with a urinary tract infection
0.6%Worsening
Residents who lost too much weight
6.7%Improving
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
15.3%Improving
Residents whose ability to walk got worse
17.7%Improving
Show all measures
Long-stay residents on antianxiety or sleep medication
20%Improving
Short-stay residents newly given an antipsychotic
1.4%Worsening
Residents with a long-term catheter
0.6%Worsening
Residents with new or worsening incontinence
22.1%Improving
Residents with depressive symptoms
1.9%Improving
Long-stay residents given the seasonal flu vaccine
92.6%Steady
Long-stay residents given the pneumonia vaccine
99.6%Worsening
Short-stay residents given the seasonal flu vaccine
90.7%Steady
Short-stay residents given the pneumonia vaccine
90.9%Worsening
What the inspectors found
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited July 2018 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited October 2019 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The nursing home failed to make sure it had a pest control program to prevent or deal with mice, insects, and other pests. Cited October 2019 — widespread issue, potential for harm.
View the original federal record
F-Tag 925 — 42 CFR §483.90 — S/S: F
The home failed to respect the resident’s dignity and personal belongings. Cited July 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 557 — 42 CFR §483.10 — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 9 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 31 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 7 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of SIGNATURE HEALTHCARE · 68 homes · 3.1 stars avg
- Occupancy
- 154.3 residents on an average day (91% of 169 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 56 years
The most recent standard health inspection was more than two years ago.
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.