The home failed to provide safe, appropriate dialysis care for a resident who needed it. Cited July 2024 — limited pattern, immediate jeopardy to residents.
View the original federal record
F-Tag 698 — 42 CFR §483.25(l) — S/S: K
Nursing home report
SHENANDOAH CENTER
CHARLES TOWN, WV · Medicare-certified · 78 beds
Needs attention
For-profitChain member
2 of 5 overall
SHENANDOAH CENTER (Charles Town, WV) has a 2 out of 5 overall rating, with 2-star health inspection and staffing ratings and a 4-star quality measures rating. It reports 3.12 nurse staffing hours per resident per day, below the 4.1-hour federal benchmark, and has had $48,469 in fines in the last 24 months along with a recent federal penalty.
Facility ratings
Health inspections
Staffing
3.1152 hrs/resident/day
Quality measures
Last inspection: March 11, 2026Penalties, last 24 months: $48,469recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.1152.
Staffing detail
- Registered nurses
- 0.85
- Licensed practical nurses
- 0.36
- Nurse aides
- 1.90
- Weekend nursing
- 2.79
Hours per resident per day.
Total staff turnover: 45%
Registered nurse turnover: 31%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
2.7%2.3%No change
Residents with a fall causing major injury
3.6%8.9%Worsening
Residents with pressure ulcers (bedsores)
6.2%6.2%No change
Residents with a urinary tract infection
1.9%1.9%No change
Residents who lost too much weight
12.2%7.8%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
30.8%11.3%Improving
Residents whose ability to walk got worse
—27.9%—
Long-stay residents on antianxiety or sleep medication
20.8%25.5%Worsening
Short-stay residents newly given an antipsychotic
1%0%Improving
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
22.6%31.9%Worsening
Residents with depressive symptoms
7.4%0%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
100%98.2%Worsening
Short-stay residents given the seasonal flu vaccine
—89.9%—
Short-stay residents given the pneumonia vaccine
100%90.3%Worsening
What the inspectors found
The nursing home failed to ensure residents were free from significant medication errors. Cited July 2024 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 760 — 42 CFR §483.45(f)(2) — S/S: J
The nursing home failed to protect residents from abuse and neglect by others. Cited July 2024 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: J
The nursing home failed to provide needed care and help with daily activities for residents who could not do them on their own. Cited July 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 677 — 42 CFR §483.24(a)(2) — S/S: G
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited July 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: F
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 8 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- PENALTY
A federal fine of $16,801 was recorded.
- PENALTY
A federal fine of $13,627 was recorded.
- PENALTY
A federal fine of $10,023 was recorded.
- PENALTY
A federal fine of $8,018 was recorded.
- INSPECTION
Health inspection found 22 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 4 fines · $48,469 in total fines.
- $16,801
Federal fine
Jul 26, 2024
- $13,627
Federal fine
Jul 26, 2024
- $10,023
Federal fine
Jul 26, 2024
- $8,018
Federal fine
Jul 26, 2024
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of GENESIS HEALTHCARE · 187 homes · 2.4 stars avg
- Occupancy
- 75.1 residents on an average day (96% of 78 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 28 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.