The nursing home failed to protect residents from abuse and neglect by others. Cited September 2025 — isolated incident, immediate jeopardy to residents.
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F-Tag 600 — 42 CFR §483.12 — S/S: J
Nursing home report
SHELBY OAKS POST ACUTE
MEMPHIS, TN · Medicare-certified · 77 beds
Needs attention
Abuse citationFor-profitChain member
1 of 5 overall
Shelby Oaks Post Acute in Memphis has a 1 out of 5 overall rating, with a 1-star health inspection rating, 2-star staffing and quality ratings, and reported nurse staffing below the federal benchmark (3.65 vs. 4.1 hours per resident per day). It also has $79,356 in fines over the last 24 months and a recent abuse citation, with recent inspection concerns involving abuse/neglect, food and fluids, and medication errors.
Facility ratings
Health inspections
Staffing
3.6474 hrs/resident/day
Quality measures
Last inspection: January 8, 2026Penalties, last 24 months: $79,356recent abuse citation
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.6474.
Staffing detail
- Registered nurses
- 0.65
- Licensed practical nurses
- 0.98
- Nurse aides
- 2.02
- Weekend nursing
- 3.12
Hours per resident per day.
Total staff turnover: 62%
Registered nurse turnover: 64%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
19.5%Improving
Residents with a fall causing major injury
6.2%Improving
Residents with pressure ulcers (bedsores)
13.7%Worsening
Residents with a urinary tract infection
3.1%Improving
Residents who lost too much weight
3.4%Improving
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
12%Improving
Residents whose ability to walk got worse
8.5%Steady
Show all measures
Long-stay residents on antianxiety or sleep medication
17.9%Improving
Short-stay residents newly given an antipsychotic
3%Improving
Residents with a long-term catheter
1.3%Improving
Residents with new or worsening incontinence
7.5%Improving
Residents with depressive symptoms
39.1%Worsening
Long-stay residents given the seasonal flu vaccine
96.8%Steady
Long-stay residents given the pneumonia vaccine
99.5%Improving
Short-stay residents given the seasonal flu vaccine
92.3%Steady
Short-stay residents given the pneumonia vaccine
99%Improving
What the inspectors found
The home failed to provide enough food and fluids to keep residents healthy. Cited November 2022 — isolated incident, actual harm.
View the original federal record
F-Tag 692 — 42 CFR §483.25(g) — S/S: G
The nursing home failed to keep medication mistakes below the allowed level. Cited November 2022 — limited pattern, potential for harm.
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F-Tag 759 — 42 CFR §483.45(f)(1) — S/S: E
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited November 2022 — limited pattern, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: E
The home failed to promptly tell the resident, doctor, and family about changes or problems affecting the resident. Cited January 2026 — isolated incident, potential for harm.
View the original federal record
F-Tag 580 — 42 CFR §483.10(g)(14) — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- PENALTY
A federal fine of $79,356 was recorded.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 11 health deficiencies.
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Penalties & enforcement
On record with Medicare: 2 fines · $83,589 in total fines.
- $79,356
Federal fine
Sep 30, 2025
- $4,233
Federal fine
Jul 17, 2023
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of LINKS HEALTHCARE GROUP · 31 homes · 2.8 stars avg
- Occupancy
- 61.6 residents on an average day (80% of 77 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 24 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.