The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited May 2026 — limited pattern, potential for harm.
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F-Tag 684 — 42 CFR §483.25 — S/S: E
Nursing home report
Santé of Surprise
Registered name: Sante Of Surprise
SURPRISE, AZ · Medicare-certified · 70 beds
In good standing
Non-profitChain member
Data as of July 1, 2026
4 of 5 overall
Santé of Surprise has a 4 out of 5 star overall rating, with 4-star health inspection, staffing, and quality ratings. It reports 4.56 nurse hours per resident per day, above the federal benchmark of 4.1, with $0 in fines in the last 24 months.
Facility ratings
Health inspections
Staffing
4.5573 hrs/resident/day
Quality measures
Last inspection: May 28, 2026Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.5573.
Staffing detail
- Registered nurses
- 1.12
- Licensed practical nurses
- 1.23
- Nurse aides
- 2.21
- Weekend nursing
- 3.80
Hours per resident per day.
Total staff turnover: 42%
Registered nurse turnover: 45%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Short-stay residents newly given an antipsychotic
0.2%1.2%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Short-stay residents given the seasonal flu vaccine
—82.1%—
Short-stay residents given the pneumonia vaccine
96.8%97.5%Improving
What the inspectors found
The home failed to properly label and securely store medications and biologicals. Cited May 2026 — isolated incident, potential for harm.
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F-Tag 761 — 42 CFR §483.45(g) — S/S: D
The nursing home failed to update each resident’s assessment at least every three months. Cited July 2024 — isolated incident, potential for harm.
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F-Tag 638 — 42 CFR §483.20 — S/S: D
The nursing home failed to provide needed care and help with daily activities for residents who could not do them on their own. Cited July 2024 — isolated incident, potential for harm.
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F-Tag 677 — 42 CFR §483.24(a)(2) — S/S: D
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited July 2024 — isolated incident, potential for harm.
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F-Tag 689 — 42 CFR §483.25(d) — S/S: D
Recent history
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 2 health deficiencies.
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- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 7 health deficiencies.
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- INSPECTION
Health inspection found 1 health deficiency.
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- INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- Non profit - Corporation
- Chain
- Part of SANTE · 5 homes · 4.4 stars avg
- Occupancy
- 67.7 residents on an average day (97% of 70 beds)
- Medicare history
- Certified for 14 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.