The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited August 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: G
Nursing home report
RYZE WEST
CHICAGO, IL · Medicare-certified · 234 beds
Needs attention
For-profit
Data as of July 1, 2026
2 of 5 overall
RYZE WEST (Chicago, IL) has a 2 out of 5 overall rating, with very low staffing at 2.28 hours per resident per day versus the 4.1 federal benchmark and a recent federal penalty with $40,326 in fines over the last 24 months. Its health inspection rating is 2 stars, staffing is 1 star, and quality measures are 5 stars.
Facility ratings
Health inspections
Staffing
2.2783 hrs/resident/day
Quality measures
Last inspection: December 1, 2025Penalties, last 24 months: $40,326recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 2.2783.
Staffing detail
- Registered nurses
- 0.21
- Licensed practical nurses
- 0.74
- Nurse aides
- 1.33
- Weekend nursing
- 2.05
Hours per resident per day.
Total staff turnover: 47%
Registered nurse turnover: 46%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
25%24.8%No change
Residents with a fall causing major injury
2.9%0.5%Improving
Residents with pressure ulcers (bedsores)
4.3%5.7%Worsening
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
2.5%2.1%No change
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
2.2%4.9%Worsening
Residents whose ability to walk got worse
2.3%12.4%Worsening
Long-stay residents on antianxiety or sleep medication
11.6%15.8%Worsening
Short-stay residents newly given an antipsychotic
7.3%0%Improving
Residents with a long-term catheter
0%0.9%Worsening
Residents with new or worsening incontinence
11.3%12.6%Worsening
Residents with depressive symptoms
96.8%96.7%No change
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—97.1%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—83.6%—
Short-stay residents given the pneumonia vaccine
97.1%100%Improving
What the inspectors found
The home failed to provide appropriate treatment and support for a resident with mental health, adjustment, or trauma-related needs. Cited May 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 742 — 42 CFR §483.40 — S/S: G
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited August 2023 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
The nursing home failed to reasonably accommodate each resident’s needs and preferences. Cited May 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 558 — 42 CFR §483.10 — S/S: F
The home failed to provide enough nursing staff each day and ensure a licensed nurse was in charge on every shift. Cited May 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 725 — 42 CFR §483.35 — S/S: F
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- PENALTY
A federal payment denial was recorded.
- PENALTY
A federal fine of $40,326 was recorded.
- PENALTY
A federal fine of $27,589 was recorded.
Penalties & enforcement
On record with Medicare: 3 fines · $127,940 in total fines · 2 payment denials.
- 3 days
Medicare/Medicaid payment denial
Aug 29, 2024
- $40,326
Federal fine
Aug 29, 2024
- $27,589
Federal fine
May 24, 2024
- 102 days
Medicare/Medicaid payment denial
Aug 18, 2023
- $60,025
Federal fine
Aug 18, 2023
Operator & ownership
Recent ownership change · Jun 1, 2023
Now operated by Ryze West, previously Symphony Chicago West.
- Ownership
- For profit - Corporation
- Occupancy
- 217.4 residents on an average day (93% of 234 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 36 years
The most recent standard health inspection was more than two years ago.
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.