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Nursing home report

Royal Park Rehabilitation & Health Center

Matthews, NC · Medicare-certified · 169 beds

Needs attention
For-profitChain member
2 of 5 overall

Royal Park Rehabilitation & Health Center has a 2-star overall rating, with 2-star health inspection and staffing ratings but a 4-star quality measures rating. Reported staffing is below the federal benchmark (3.43 vs 4.1 hours per resident per day), and the facility had $23,010 in fines in the last 24 months with a recent federal penalty.

Facility ratings

Health inspections

Staffing

3.431 hrs/resident/day

Quality measures

Last inspection: December 5, 2025Penalties, last 24 months: $23,010recent federal penalty

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.431.

Staffing detail

Registered nurses
0.30
Licensed practical nurses
1.08
Nurse aides
2.05
Weekend nursing
3.03

Hours per resident per day.

Total staff turnover: 48%
Registered nurse turnover: 43%

Resident outcomes

How often residents experience these outcomes, with the direction over the past year.

Long-stay residents on antipsychotic medication

5.1%Steady

Residents with a fall causing major injury

3.5%Steady

Residents with pressure ulcers (bedsores)

4.4%Improving

Residents with a urinary tract infection

1.7%Worsening

Residents who lost too much weight

6.1%Improving

Residents who were physically restrained

0%Steady

Residents needing more help with daily activities

15.3%Worsening

Residents whose ability to walk got worse

22.8%Improving
Show all measures

Long-stay residents on antianxiety or sleep medication

21.5%Improving

Short-stay residents newly given an antipsychotic

0.4%Worsening

Residents with a long-term catheter

0.9%Improving

Residents with new or worsening incontinence

27.6%Improving

Residents with depressive symptoms

0.2%Steady

Long-stay residents given the seasonal flu vaccine

88.5%Steady

Long-stay residents given the pneumonia vaccine

95.4%Worsening

Short-stay residents given the seasonal flu vaccine

77.3%Steady

Short-stay residents given the pneumonia vaccine

89%Improving

What the inspectors found

The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited March 2024 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 689 — 42 CFR §483.25(d) — S/S: J

The home failed to provide activities that met all residents’ needs. Cited March 2024 — limited pattern, actual harm.

View the original federal record

F-Tag 679 — 42 CFR §483.24 — S/S: H

The home failed to provide proper bladder and bowel care, including catheter care and steps to prevent urinary tract infections. Cited December 2025 — isolated incident, actual harm.

View the original federal record

F-Tag 690 — 42 CFR §483.25(e) — S/S: G

The home failed to provide appropriate foot care for residents. Cited March 2024 — isolated incident, actual harm.

View the original federal record

F-Tag 687 — 42 CFR §483.25 — S/S: G

The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited December 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 812 — 42 CFR §483.60(i) — S/S: E

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. PENALTY

    A federal fine of $23,010 was recorded.

  3. INSPECTION

    Health inspection found 8 health deficiencies.

    See what inspectors found
  4. INSPECTION

    Health inspection found 2 health deficiencies.

    See what inspectors found
  5. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found

Penalties & enforcement

On record with Medicare: 2 fines · $39,811 in total fines.

  • Federal fine

    Dec 5, 2025

    $23,010
  • Federal fine

    Mar 25, 2024

    $16,801

Operator & ownership

Ownership
For profit - Limited Liability company
Chain
Part of LIBERTY SENIOR LIVING · 37 homes · 2.6 stars avg
Occupancy
147.9 residents on an average day (88% of 169 beds)
Resident voice
Resident council
Medicare history
Certified for 59 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.