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Nursing home report

Royal Oaks Nursing and Rehabilitation Center

Urbandale, IA · Medicare-certified · 115 beds

Needs attention
Special Focus candidateFor-profitChain member
Data as of July 1, 2026
1 of 5 overall

Royal Oaks Nursing and Rehabilitation Center has a 1-star overall rating, with 1-star health inspections and 2-star staffing; it is a Special Focus Facility candidate/attention flag, has $88,043 in fines in the last 24 months, and reported nurse staffing is 3.63 hours per resident per day versus the 4.1-hour federal benchmark.

Facility ratings

Health inspections

Staffing

3.628 hrs/resident/day

Quality measures

Last inspection: April 9, 2026Penalties, last 24 months: $88,043special focus facility

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.628.

Staffing detail

Registered nurses
0.48
Licensed practical nurses
0.66
Nurse aides
2.49
Weekend nursing
3.30

Hours per resident per day.

Total staff turnover: 67%
Registered nurse turnover: 91%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

20.8%18.9%Improving

Residents with a fall causing major injury

5%6.7%Worsening

Residents with pressure ulcers (bedsores)

4.6%6.3%Worsening

Residents with a urinary tract infection

1.3%0%Improving

Residents who lost too much weight

2.9%9.7%Worsening

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

18.8%17.2%Improving

Residents whose ability to walk got worse

22.3%20.2%Improving

Long-stay residents on antianxiety or sleep medication

14.3%23.8%Worsening

Short-stay residents newly given an antipsychotic

4%3.9%No change

Residents with a long-term catheter

1.2%1.3%No change

Residents with new or worsening incontinence

35.4%27%Improving

Residents with depressive symptoms

0%0%No change

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

86.7%

Long-stay residents given the pneumonia vaccine

98.8%93.3%Worsening

Short-stay residents given the seasonal flu vaccine

60.3%

Short-stay residents given the pneumonia vaccine

87.5%52.6%Worsening

What the inspectors found

The home failed to provide enough nursing staff each day and ensure a licensed nurse was in charge on every shift. Cited October 2025 — limited pattern, immediate jeopardy to residents.

View the original federal record

F-Tag 725 — 42 CFR §483.35 — S/S: K

The home failed to provide pharmacy services and a licensed pharmacist needed to meet each resident’s medication needs. Cited December 2024 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 755 — 42 CFR §483.45 — S/S: J

The home failed to provide proper bladder and bowel care, including catheter care and steps to prevent urinary tract infections. Cited February 2026 — isolated incident, actual harm.

View the original federal record

F-Tag 690 — 42 CFR §483.25(e) — S/S: G

The nursing home failed to ensure residents were free from significant medication errors. Cited May 2025 — isolated incident, actual harm.

View the original federal record

F-Tag 760 — 42 CFR §483.45(f)(2) — S/S: G

The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited May 2025 — isolated incident, actual harm.

View the original federal record

F-Tag 689 — 42 CFR §483.25(d) — S/S: G

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 5 health deficiencies.

    See what inspectors found
  3. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  4. INSPECTION

    Health inspection found 7 health deficiencies.

    See what inspectors found
  5. PENALTY

    A federal fine of $16,907 was recorded.

  6. INSPECTION

    Health inspection found 3 health deficiencies.

    See what inspectors found
  7. INSPECTION

    Health inspection found 12 health deficiencies.

    See what inspectors found
  8. PENALTY

    A federal fine of $71,136 was recorded.

Penalties & enforcement

On record with Medicare: 3 fines · $122,945 in total fines · 1 payment denial.

  • Federal fine

    Oct 22, 2025

    $16,907
  • Federal fine

    Dec 12, 2024

    $71,136
  • Medicare/Medicaid payment denial

    Dec 6, 2023

    41 days
  • Federal fine

    Dec 6, 2023

    $34,902

Operator & ownership

Recent ownership change · Jan 1, 2025

Now operated by Royal Oaks Nursing and Rahabilitation Center, previously Urbandale Health Care Center.

Ownership
For profit - Corporation
Chain
Part of CEDAR VIEW HOLDINGS · 9 homes · 1.3 stars avg
Occupancy
87.2 residents on an average day (76% of 115 beds)
Resident voice
Resident council
Medicare history
Certified for 19 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.