ROANOKE REHABILITATION & HEALTHCARE CENTER has a 2 out of 5 overall rating, with a 2-star health inspection rating and 3-star quality measures; staffing is rated 4 stars, but reported nurse staffing is 3.78 hours per resident per day, below the federal benchmark of 4.1. There were no fines in the last 24 months, though recent inspection citations included food handling, resident communication privacy, and treatment/care issues.
Last inspection: September 20, 2023Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.7798.
Staffing detail
Registered nurses
0.62
Licensed practical nurses
0.73
Nurse aides
2.43
Weekend nursing
2.93
Hours per resident per day.
Total staff turnover: 17%
Registered nurse turnover: 43%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
22.8%Worsening
Residents with a fall causing major injury
1.9%Steady
Residents with pressure ulcers (bedsores)
3.5%Improving
Residents with a urinary tract infection
3.4%Improving
Residents who lost too much weight
7.3%Worsening
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
13.2%Improving
Residents whose ability to walk got worse
17.2%Steady
Show all measures
Long-stay residents on antianxiety or sleep medication
21.1%Worsening
Short-stay residents newly given an antipsychotic
0%Steady
Residents with a long-term catheter
3.1%Worsening
Residents with new or worsening incontinence
18.5%Improving
Residents with depressive symptoms
0%Steady
Long-stay residents given the seasonal flu vaccine
100%Steady
Long-stay residents given the pneumonia vaccine
99.5%Improving
Short-stay residents given the pneumonia vaccine
92%Improving
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited September 2023 — widespread issue, potential for harm.
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F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The home failed to ensure residents had reasonable access to and privacy when using communication methods. Cited March 2022 — widespread issue, potential for harm.
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F-Tag 576 — 42 CFR §483.10 — S/S: F
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited September 2023 — isolated incident, potential for harm.
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F-Tag 684 — 42 CFR §483.25 — S/S: D
The nursing home failed to update each resident’s assessment at least every three months. Cited September 2023 — isolated incident, potential for harm.
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F-Tag 638 — 42 CFR §483.20 — S/S: D
The nursing home failed to ensure a qualified health professional conducted resident assessments. Cited March 2022 — isolated incident, potential for harm.
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F-Tag 642 — 42 CFR §483.20 — S/S: D
Recent history
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
INSPECTION
Health inspection found 3 health deficiencies.
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INSPECTION
Health inspection found 4 health deficiencies.
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INSPECTION
Health inspection found 4 health deficiencies.
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Operator & ownership
Ownership
For profit - Corporation
Chain
Part of BALL HEALTHCARE SERVICES · 10 homes · 3.1 stars avg
Occupancy
52.6 residents on an average day (81% of 65 beds)
Resident voice
Resident & family councils
Medicare history
Certified for 32 years
The most recent standard health inspection was more than two years ago.
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.