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Nursing home report

Riverside Health Care Center, Inc.

EAST HARTFORD, CT · Medicare-certified · 345 beds

Needs attention
Abuse citationFor-profitChain member
1 of 5 overall

Riverside Health Care Center, Inc. in East Hartford, CT has a 1-out-of-5 overall rating, with 1-star health inspection results, 3-star staffing and quality ratings, and reported nurse staffing below the federal benchmark (3.72 vs. 4.1 hours per resident per day). It also had $12,715 in fines in the last 24 months and a recent abuse citation, with recent inspection concerns including accident hazards/supervision, pressure ulcer care, and foot care.

Facility ratings

Health inspections

Staffing

3.7191 hrs/resident/day

Quality measures

Last inspection: December 30, 2025Penalties, last 24 months: $12,715recent abuse citation

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.7191.

Staffing detail

Registered nurses
0.56
Licensed practical nurses
0.90
Nurse aides
2.25
Weekend nursing
3.42

Hours per resident per day.

Total staff turnover: 22%
Registered nurse turnover: 46%

Resident outcomes

How often residents experience these outcomes, with the direction over the past year.

Long-stay residents on antipsychotic medication

18.4%Steady

Residents with a fall causing major injury

3.2%Improving

Residents with pressure ulcers (bedsores)

6.2%Improving

Residents with a urinary tract infection

0.7%Worsening

Residents who lost too much weight

5.5%Improving

Residents who were physically restrained

0.1%Steady

Residents needing more help with daily activities

12.7%Worsening

Residents whose ability to walk got worse

8.9%Worsening
Show all measures

Long-stay residents on antianxiety or sleep medication

20.6%Improving

Short-stay residents newly given an antipsychotic

0.7%Worsening

Residents with a long-term catheter

0.4%Steady

Residents with new or worsening incontinence

28.4%Worsening

Residents with depressive symptoms

29%Improving

Long-stay residents given the seasonal flu vaccine

91.4%Steady

Long-stay residents given the pneumonia vaccine

86.3%Worsening

Short-stay residents given the seasonal flu vaccine

61.5%Steady

Short-stay residents given the pneumonia vaccine

60.9%Worsening

What the inspectors found

The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited August 2023 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 689 — 42 CFR §483.25(d) — S/S: J

The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited January 2024 — isolated incident, actual harm.

View the original federal record

F-Tag 686 — 42 CFR §483.25(b) — S/S: G

The home failed to provide appropriate foot care for residents. Cited January 2024 — limited pattern, potential for harm.

View the original federal record

F-Tag 687 — 42 CFR §483.25 — S/S: E

The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited January 2024 — limited pattern, potential for harm.

View the original federal record

F-Tag 812 — 42 CFR §483.60(i) — S/S: E

The home failed to properly label and securely store medications and biologicals. Cited August 2021 — limited pattern, potential for harm.

View the original federal record

F-Tag 761 — 42 CFR §483.45(g) — S/S: E

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  3. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  4. INSPECTION

    Health inspection found 2 health deficiencies.

    See what inspectors found
  5. PENALTY

    A federal fine of $12,715 was recorded.

Penalties & enforcement

On record with Medicare: 3 fines · $61,394 in total fines.

  • Federal fine

    Mar 11, 2025

    $12,715
  • Federal fine

    Jan 10, 2024

    $33,410
  • Federal fine

    Aug 1, 2023

    $15,269

Operator & ownership

Ownership
For profit - Limited Liability company
Chain
Part of NATIONAL HEALTH CARE ASSOCIATES · 43 homes · 3.2 stars avg
Occupancy
284.5 residents on an average day (82% of 345 beds)
Resident voice
Resident & family councils
Medicare history
Certified for 50 years

The most recent standard health inspection was more than two years ago.

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.