The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited April 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
Nursing home report
Riverside Health & Rehabilitation Center
Registered name: RIVERSIDE HEALTH & REHABILITATION CENTER
EAST HARTFORD, CT · Medicare-certified · 345 beds
Needs attention
Abuse citationFor-profitChain member
Data as of September 1, 2026
2 of 5 overall
Riverside Health & Rehabilitation Center in East Hartford, CT has an overall rating of 2 out of 5 stars, with low health inspection results and a recent abuse citation. Staffing is rated 3 out of 5 stars, with reported nurse staffing at 3.80 hours per resident per day versus the 4.1 federal benchmark, and the facility had $12,715 in fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.7961 hrs/resident/day
Quality measures
Last inspection: January 22, 2026Penalties, last 24 months: $12,715recent abuse citation
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.7961.
Staffing detail
- Registered nurses
- 0.62
- Licensed practical nurses
- 0.90
- Nurse aides
- 2.28
- Weekend nursing
- 3.49
Hours per resident per day.
Total staff turnover: 22%
Registered nurse turnover: 47%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
20.3%16.4%Improving
Residents with a fall causing major injury
2.9%2.6%No change
Residents with pressure ulcers (bedsores)
5.5%5.8%No change
Residents with a urinary tract infection
0.4%0.4%No change
Residents who lost too much weight
4.3%13.1%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
9.4%12.6%Worsening
Residents whose ability to walk got worse
9.6%15%Worsening
Long-stay residents on antianxiety or sleep medication
20.4%23.2%Worsening
Short-stay residents newly given an antipsychotic
0.8%3.5%Worsening
Residents with a long-term catheter
0.3%0.3%No change
Residents with new or worsening incontinence
27.5%28.3%Worsening
Residents with depressive symptoms
25.4%30.1%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—91.4%—
Long-stay residents given the pneumonia vaccine
89.4%80.4%Worsening
Short-stay residents given the seasonal flu vaccine
—61.5%—
Short-stay residents given the pneumonia vaccine
67.2%50.3%Worsening
What the inspectors found
The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited January 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 686 — 42 CFR §483.25(b) — S/S: G
The home failed to provide safe and appropriate breathing care when a resident needed it. Cited January 2026 — limited pattern, potential for harm.
View the original federal record
F-Tag 695 — 42 CFR §483.25(i) — S/S: E
The home failed to properly label and securely store medications and biologicals. Cited January 2026 — limited pattern, potential for harm.
View the original federal record
F-Tag 761 — 42 CFR §483.45(g) — S/S: E
The home failed to provide appropriate foot care for residents. Cited January 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 687 — 42 CFR §483.25 — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 11 health deficiencies.
See what inspectors found
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- PENALTY
A federal fine of $12,715 was recorded.
Penalties & enforcement
On record with Medicare: 2 fines · $46,125 in total fines.
- $12,715
Federal fine
Mar 11, 2025
- $33,410
Federal fine
Jan 10, 2024
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of NATIONAL HEALTH CARE ASSOCIATES · 42 homes · 3.2 stars avg
- Occupancy
- 283.7 residents on an average day (82% of 345 beds)
- Resident voice
- Resident & family councils
- Medicare history
- Certified for 50 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.