Riverside Health Care Center, Inc. in East Hartford, CT has a 1-out-of-5 overall rating, with 1-star health inspection results, 3-star staffing and quality ratings, and reported nurse staffing below the federal benchmark (3.72 vs. 4.1 hours per resident per day). It also had $12,715 in fines in the last 24 months and a recent abuse citation, with recent inspection concerns including accident hazards/supervision, pressure ulcer care, and foot care.
Last inspection: December 30, 2025Penalties, last 24 months: $12,715recent abuse citation
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.7191.
Staffing detail
Registered nurses
0.56
Licensed practical nurses
0.90
Nurse aides
2.25
Weekend nursing
3.42
Hours per resident per day.
Total staff turnover: 22%
Registered nurse turnover: 46%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
18.4%Steady
Residents with a fall causing major injury
3.2%Improving
Residents with pressure ulcers (bedsores)
6.2%Improving
Residents with a urinary tract infection
0.7%Worsening
Residents who lost too much weight
5.5%Improving
Residents who were physically restrained
0.1%Steady
Residents needing more help with daily activities
12.7%Worsening
Residents whose ability to walk got worse
8.9%Worsening
Show all measures
Long-stay residents on antianxiety or sleep medication
20.6%Improving
Short-stay residents newly given an antipsychotic
0.7%Worsening
Residents with a long-term catheter
0.4%Steady
Residents with new or worsening incontinence
28.4%Worsening
Residents with depressive symptoms
29%Improving
Long-stay residents given the seasonal flu vaccine
91.4%Steady
Long-stay residents given the pneumonia vaccine
86.3%Worsening
Short-stay residents given the seasonal flu vaccine
61.5%Steady
Short-stay residents given the pneumonia vaccine
60.9%Worsening
What the inspectors found
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited August 2023 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: J
The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited January 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 686 — 42 CFR §483.25(b) — S/S: G
The home failed to provide appropriate foot care for residents. Cited January 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 687 — 42 CFR §483.25 — S/S: E
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited January 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: E
The home failed to properly label and securely store medications and biologicals. Cited August 2021 — limited pattern, potential for harm.
View the original federal record
F-Tag 761 — 42 CFR §483.45(g) — S/S: E
Recent history
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
INSPECTION
Health inspection found 2 health deficiencies.
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PENALTY
A federal fine of $12,715 was recorded.
Penalties & enforcement
On record with Medicare: 3 fines · $61,394 in total fines.
Federal fine
Mar 11, 2025
$12,715
Federal fine
Jan 10, 2024
$33,410
Federal fine
Aug 1, 2023
$15,269
Operator & ownership
Ownership
For profit - Limited Liability company
Chain
Part of NATIONAL HEALTH CARE ASSOCIATES · 43 homes · 3.2 stars avg
Occupancy
284.5 residents on an average day (82% of 345 beds)
Resident voice
Resident & family councils
Medicare history
Certified for 50 years
The most recent standard health inspection was more than two years ago.
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.