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Nursing home report

Riverpoint Crest Nursing and Rehabilitation Center

New Bern, NC · Medicare-certified · 105 beds

In good standing
For-profitChain member
3 of 5 overall

Riverpoint Crest Nursing and Rehabilitation Center in New Bern, NC has an overall 3-star rating, with 3 stars for health inspections and quality measures and 4 stars for staffing. Reported nurse staffing is 3.30 hours per resident per day versus the 4.1 federal benchmark, and there were no fines in the last 24 months.

Facility ratings

Health inspections

Staffing

3.3003 hrs/resident/day

Quality measures

Last inspection: September 18, 2025Penalties, last 24 months: $0

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.3003.

Staffing detail

Registered nurses
0.50
Licensed practical nurses
0.82
Nurse aides
1.98
Weekend nursing
2.91

Hours per resident per day.

Total staff turnover: 14%
Registered nurse turnover: 11%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

11.9%8.2%Improving

Residents with a fall causing major injury

2.4%3.6%Worsening

Residents with pressure ulcers (bedsores)

6.4%5.3%Improving

Residents with a urinary tract infection

2.4%0%Improving

Residents who lost too much weight

1.4%2.8%Worsening

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

18.5%7.6%Improving

Residents whose ability to walk got worse

7.6%22.7%Worsening

Long-stay residents on antianxiety or sleep medication

15.5%8.3%Improving

Short-stay residents newly given an antipsychotic

2.4%3.4%Worsening

Residents with a long-term catheter

0%0%No change

Residents with new or worsening incontinence

6.6%2.5%Improving

Residents with depressive symptoms

1.6%4.7%Worsening

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

97.7%

Long-stay residents given the pneumonia vaccine

100%100%No change

Short-stay residents given the seasonal flu vaccine

69.6%

Short-stay residents given the pneumonia vaccine

96.9%98.2%Improving

What the inspectors found

The home failed to complete and keep the resident’s care plan properly prepared, reviewed, and updated by the right health professionals. Cited August 2023 — limited pattern, potential for harm.

View the original federal record

F-Tag 657 — 42 CFR §483.21(b)(2) — S/S: E

The home failed to ensure residents had a safe, clean, comfortable, homelike environment and daily care supports were provided safely. Cited August 2023 — limited pattern, potential for harm.

View the original federal record

F-Tag 584 — 42 CFR §483.10 — S/S: E

The home failed to let the resident help develop and carry out their own care plan. Cited September 2025 — isolated incident, potential for harm.

View the original federal record

F-Tag 553 — 42 CFR §483.10 — S/S: D

The home failed to ensure residents who could safely take their own medicines were allowed to self-administer them. Cited September 2025 — isolated incident, potential for harm.

View the original federal record

F-Tag 554 — 42 CFR §483.10 — S/S: D

The home failed to keep residents’ personal and medical records private and confidential. Cited September 2025 — isolated incident, potential for harm.

View the original federal record

F-Tag 583 — 42 CFR §483.10 — S/S: D

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 9 health deficiencies.

    See what inspectors found
  3. INSPECTION

    Health inspection found 5 health deficiencies.

    See what inspectors found
  4. INSPECTION

    Health inspection found 2 health deficiencies.

    See what inspectors found

Operator & ownership

Ownership
For profit - Corporation
Chain
Part of PRINCIPLE LONG TERM CARE · 44 homes · 3.1 stars avg
Occupancy
92.5 residents on an average day (88% of 105 beds)
Resident voice
Resident council
Medicare history
Certified for 44 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.