Riverpoint Crest Nursing and Rehabilitation Center
New Bern, NC · Medicare-certified · 105 beds
In good standing
For-profitChain member
★★★★★3 of 5 overall
Riverpoint Crest Nursing and Rehabilitation Center in New Bern, NC has an overall 3-star rating, with 3 stars for health inspections and quality measures and 4 stars for staffing. Reported nurse staffing is 3.30 hours per resident per day versus the 4.1 federal benchmark, and there were no fines in the last 24 months.
Last inspection: September 18, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.3003.
Staffing detail
Registered nurses
0.50
Licensed practical nurses
0.82
Nurse aides
1.98
Weekend nursing
2.91
Hours per resident per day.
Total staff turnover: 14%
Registered nurse turnover: 11%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Last yrNowTrend
Long-stay residents on antipsychotic medication
11.9%8.2%Improving
Residents with a fall causing major injury
2.4%3.6%Worsening
Residents with pressure ulcers (bedsores)
6.4%5.3%Improving
Residents with a urinary tract infection
2.4%0%Improving
Residents who lost too much weight
1.4%2.8%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
18.5%7.6%Improving
Residents whose ability to walk got worse
7.6%22.7%Worsening
Long-stay residents on antianxiety or sleep medication
15.5%8.3%Improving
Short-stay residents newly given an antipsychotic
2.4%3.4%Worsening
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
6.6%2.5%Improving
Residents with depressive symptoms
1.6%4.7%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Last yrNowTrend
Long-stay residents given the seasonal flu vaccine
—97.7%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—69.6%—
Short-stay residents given the pneumonia vaccine
96.9%98.2%Improving
What the inspectors found
The home failed to complete and keep the resident’s care plan properly prepared, reviewed, and updated by the right health professionals. Cited August 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 657 — 42 CFR §483.21(b)(2) — S/S: E
The home failed to ensure residents had a safe, clean, comfortable, homelike environment and daily care supports were provided safely. Cited August 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 584 — 42 CFR §483.10 — S/S: E
The home failed to let the resident help develop and carry out their own care plan. Cited September 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 553 — 42 CFR §483.10 — S/S: D
The home failed to ensure residents who could safely take their own medicines were allowed to self-administer them. Cited September 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 554 — 42 CFR §483.10 — S/S: D
The home failed to keep residents’ personal and medical records private and confidential. Cited September 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 583 — 42 CFR §483.10 — S/S: D
Recent history
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
INSPECTION
Health inspection found 9 health deficiencies.
See what inspectors found
INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
Operator & ownership
Ownership
For profit - Corporation
Chain
Part of PRINCIPLE LONG TERM CARE · 44 homes · 3.1 stars avg
Occupancy
92.5 residents on an average day (88% of 105 beds)
Resident voice
Resident council
Medicare history
Certified for 44 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.