Nursing home report
New Bern, NC · Medicare-certified · 105 beds
Riverpoint Crest Nursing and Rehabilitation Center has a 3 out of 5 overall rating, with 3-star health inspections and quality measures and 4-star staffing. It reports 3.36 nurse hours per resident per day versus the 4.1 federal benchmark, has no fines in the last 24 months, and recent citations included care planning, safety/cleanliness, and resident rights issues.
Health inspections
Staffing
3.3608 hrs/resident/day
Quality measures
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.3608.
Hours per resident per day.
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
Residents with a fall causing major injury
Residents with pressure ulcers (bedsores)
Residents with a urinary tract infection
Residents who lost too much weight
Residents who were physically restrained
Residents needing more help with daily activities
Residents whose ability to walk got worse
Long-stay residents on antianxiety or sleep medication
Short-stay residents newly given an antipsychotic
Residents with a long-term catheter
Residents with new or worsening incontinence
Residents with depressive symptoms
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
Long-stay residents given the pneumonia vaccine
Short-stay residents given the seasonal flu vaccine
Short-stay residents given the pneumonia vaccine
The home failed to complete and keep the resident’s care plan properly prepared, reviewed, and updated by the right health professionals. Cited August 2023 — limited pattern, potential for harm.
F-Tag 657 — 42 CFR §483.21(b)(2) — S/S: E
The home failed to ensure residents had a safe, clean, comfortable, homelike environment and daily care supports were provided safely. Cited August 2023 — limited pattern, potential for harm.
F-Tag 584 — 42 CFR §483.10 — S/S: E
The home failed to ensure residents were treated with dignity and could make their own choices and communicate freely. Cited September 2025 — isolated incident, potential for harm.
F-Tag 550 — 42 CFR §483.10(a) — S/S: D
The home failed to let the resident help develop and carry out their own care plan. Cited September 2025 — isolated incident, potential for harm.
F-Tag 553 — 42 CFR §483.10 — S/S: D
The home failed to ensure residents who could safely take their own medicines were allowed to self-administer them. Cited September 2025 — isolated incident, potential for harm.
F-Tag 554 — 42 CFR §483.10 — S/S: D
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
Health inspection found 9 health deficiencies.
Health inspection found 5 health deficiencies.
Health inspection found 2 health deficiencies.
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.
