GoodStanding

Nursing home report

RIVERCREST LONG TERM CARE

W CONCORD, MA · Medicare-certified · 151 beds

In good standing
Non-profit
5 of 5 overall

Rivercrest Long Term Care in West Concord, MA has an overall 5-star rating, with 5 stars for health inspections and staffing and 4 stars for quality measures. It reports 4.55 nurse staffing hours per resident per day versus the 4.1 federal benchmark, has no fines in the last 24 months, and recent inspection citations included care planning, accident hazards/supervision, and medication storage/labeling.

Facility ratings

Health inspections

Staffing

4.5468 hrs/resident/day

Quality measures

Last inspection: August 28, 2025Penalties, last 24 months: $0

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.5468.

Staffing detail

Registered nurses
1.30
Licensed practical nurses
0.69
Nurse aides
2.56
Weekend nursing
4.28

Hours per resident per day.

Total staff turnover: 32%
Registered nurse turnover: 8%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

15%22.7%Worsening

Residents with a fall causing major injury

7.4%6.1%Improving

Residents with pressure ulcers (bedsores)

6.5%5.4%Improving

Residents with a urinary tract infection

0%0%No change

Residents who lost too much weight

0%0%No change

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

25%8.7%Improving

Residents whose ability to walk got worse

20.6%

Long-stay residents on antianxiety or sleep medication

32%23.1%Improving

Short-stay residents newly given an antipsychotic

3%0%Improving

Residents with a long-term catheter

0%0%No change

Residents with new or worsening incontinence

0%7.3%Worsening

Residents with depressive symptoms

0%0%No change

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

96.6%

Long-stay residents given the pneumonia vaccine

100%100%No change

Short-stay residents given the seasonal flu vaccine

96.2%

Short-stay residents given the pneumonia vaccine

83.7%83.9%No change

What the inspectors found

The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited November 2024 — isolated incident, potential for harm.

View the original federal record

F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: D

The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited September 2024 — isolated incident, potential for harm.

View the original federal record

F-Tag 689 — 42 CFR §483.25(d) — S/S: D

The home failed to properly label and securely store medications and biologicals. Cited September 2023 — isolated incident, potential for harm.

View the original federal record

F-Tag 761 — 42 CFR §483.45(g) — S/S: D

The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited September 2023 — isolated incident, potential for harm.

View the original federal record

F-Tag 812 — 42 CFR §483.60(i) — S/S: D

The home failed to safeguard residents’ private information and keep each resident’s medical records properly maintained. Cited September 2023 — isolated incident, potential for harm.

View the original federal record

F-Tag 842 — 42 CFR §483.70 — S/S: D

Recent history

  1. STAFFING

    Reported nurse staffing met or exceeded the federal recommendation.

  2. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  3. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  4. INSPECTION

    Health inspection found 3 health deficiencies.

    See what inspectors found

Operator & ownership

Ownership
Non profit - Corporation
Occupancy
37.8 residents on an average day (25% of 151 beds)
Resident voice
Resident & family councils
Medicare history
Certified for 59 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.