Riverbend of South Natick has an overall 5 out of 5 stars, with strong staffing and quality scores and no fines in the last 24 months. Reported nurse staffing is 4.32 hours per resident per day, above the federal benchmark of 4.1, though the most recent inspection cited infection control, medication errors, and notification issues.
Last inspection: August 7, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.3245.
Staffing detail
Registered nurses
1.03
Licensed practical nurses
0.52
Nurse aides
2.77
Weekend nursing
4.02
Hours per resident per day.
Total staff turnover: 33%
Registered nurse turnover: 71%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
17.1%Steady
Residents with a fall causing major injury
1.1%Improving
Residents with pressure ulcers (bedsores)
1.5%Worsening
Residents with a urinary tract infection
2.2%Improving
Residents who lost too much weight
3.4%Worsening
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
5.7%Improving
Residents whose ability to walk got worse
7.2%Steady
Show all measures
Long-stay residents on antianxiety or sleep medication
7.7%Steady
Short-stay residents newly given an antipsychotic
0%Steady
Residents with a long-term catheter
0%Steady
Residents with new or worsening incontinence
0%Steady
Residents with depressive symptoms
0%Steady
Long-stay residents given the seasonal flu vaccine
100%Steady
Long-stay residents given the pneumonia vaccine
92.6%Steady
Short-stay residents given the seasonal flu vaccine
62.5%Steady
Short-stay residents given the pneumonia vaccine
64%Worsening
What the inspectors found
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited January 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: F
The nursing home failed to keep medication mistakes below the allowed level. Cited January 2023 — limited pattern, potential for harm.
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F-Tag 759 — 42 CFR §483.45(f)(1) — S/S: E
The home failed to promptly tell the resident, doctor, and family about changes or problems affecting the resident. Cited June 2024 — isolated incident, potential for harm.
View the original federal record
F-Tag 580 — 42 CFR §483.10(g)(14) — S/S: D
The home failed to ensure residents were free from physical restraints unless they were needed for medical treatment. Cited June 2024 — isolated incident, potential for harm.
View the original federal record
F-Tag 604 — 42 CFR §483.12 — S/S: D
The nursing home failed to properly screen residents for mental health or intellectual disability needs before or during admission. Cited June 2024 — isolated incident, potential for harm.
View the original federal record
F-Tag 645 — 42 CFR §483.20 — S/S: D
Recent history
STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
INSPECTION
Health inspection found 11 health deficiencies.
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INSPECTION
Health inspection found 6 health deficiencies.
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Operator & ownership
Ownership
For profit - Corporation
Chain
Part of REHABILITATION ASSOCIATES · 6 homes · 3.5 stars avg
Occupancy
30.4 residents on an average day (55% of 55 beds)
Resident voice
Resident council
Medicare history
Certified for 32 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.