The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited July 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
Nursing home report
River's Bend Health Services
Manitowoc, WI · Medicare-certified · 100 beds
In good standing
For-profitChain member
3 of 5 overall
River's Bend Health Services has a 3 out of 5 star overall rating. Its staffing rating is 4 stars, but reported nurse staffing is 3.50 hours per resident day, below the federal benchmark of 4.1; the quality measures rating is 2 stars, there were $0 in fines in the last 24 months, and recent inspection citations included food service, meal timing, and infection prevention issues.
Facility ratings
Health inspections
Staffing
3.503 hrs/resident/day
Quality measures
Last inspection: January 28, 2026Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.503.
Staffing detail
- Registered nurses
- 0.68
- Licensed practical nurses
- 0.78
- Nurse aides
- 2.05
- Weekend nursing
- 3.10
Hours per resident per day.
Total staff turnover: 42%
Registered nurse turnover: 33%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
15.5%Improving
Residents with a fall causing major injury
1.6%Worsening
Residents with pressure ulcers (bedsores)
4.5%Worsening
Residents with a urinary tract infection
0%Steady
Residents who lost too much weight
4.8%Steady
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
18.3%Improving
Residents whose ability to walk got worse
32.6%Steady
Show all measures
Long-stay residents on antianxiety or sleep medication
23.1%Worsening
Short-stay residents newly given an antipsychotic
0.8%Worsening
Residents with a long-term catheter
2%Worsening
Residents with new or worsening incontinence
27.8%Improving
Residents with depressive symptoms
5.6%Worsening
Long-stay residents given the seasonal flu vaccine
93.3%Steady
Long-stay residents given the pneumonia vaccine
97.7%Improving
Short-stay residents given the seasonal flu vaccine
67.3%Steady
Short-stay residents given the pneumonia vaccine
70.8%Worsening
What the inspectors found
The home failed to make sure residents were served meals and snacks at times that fit their needs, preferences, and requests. Cited August 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 809 — 42 CFR §483.60 — S/S: E
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited August 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: E
The home failed to properly label and securely store medications and biologicals. Cited August 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 761 — 42 CFR §483.45(g) — S/S: E
The home failed to have policies and procedures in place to prevent abuse, neglect, and theft. Cited January 2026 — isolated incident, potential for harm.
View the original federal record
F-Tag 607 — 42 CFR §483.12 — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of NORTH SHORE HEALTHCARE · 59 homes · 2.7 stars avg
- Occupancy
- 75.8 residents on an average day (76% of 100 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 34 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.