Rio Rancho Center in Rio Rancho, NM has an overall rating of 1 out of 5 stars, with the lowest overall rating flag. Its staffing is also 1 star and reported nurse staffing is 3.23 hours per resident per day, below the 4.1-hour federal benchmark; health inspections are 2 stars, quality measures are 4 stars, and there were no fines in the last 24 months.
Last inspection: March 10, 2026Penalties, last 24 months: $0lowest overall rating
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.2314.
Staffing detail
Registered nurses
0.35
Licensed practical nurses
0.99
Nurse aides
1.89
Weekend nursing
2.85
Hours per resident per day.
Total staff turnover: 60%
Registered nurse turnover: 77%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
16%Improving
Residents with a fall causing major injury
3.4%Worsening
Residents with pressure ulcers (bedsores)
4.1%Worsening
Residents with a urinary tract infection
0.3%Steady
Residents who lost too much weight
1.7%Steady
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
24.3%Improving
Residents whose ability to walk got worse
21.9%Improving
Show all measures
Long-stay residents on antianxiety or sleep medication
18.4%Worsening
Short-stay residents newly given an antipsychotic
0.9%Worsening
Residents with a long-term catheter
1.4%Improving
Residents with new or worsening incontinence
16.5%Worsening
Residents with depressive symptoms
5.8%Worsening
Long-stay residents given the seasonal flu vaccine
99%Steady
Long-stay residents given the pneumonia vaccine
99.7%Steady
Short-stay residents given the seasonal flu vaccine
88.5%Steady
Short-stay residents given the pneumonia vaccine
87.5%Worsening
What the inspectors found
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited June 2023 — limited pattern, immediate jeopardy to residents.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: K
The home failed to promptly tell the resident, doctor, and family about changes or problems affecting the resident. Cited June 2023 — limited pattern, immediate jeopardy to residents.
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F-Tag 580 — 42 CFR §483.10(g)(14) — S/S: K
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited March 2026 — widespread issue, potential for harm.
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F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The home failed to have a registered nurse on duty enough hours each day and to keep a registered nurse as the full-time director of nursing. Cited August 2024 — widespread issue, potential for harm.
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F-Tag 727 — 42 CFR §483.35 — S/S: F
The home failed to provide enough nursing staff each day and ensure a licensed nurse was in charge on every shift. Cited February 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 725 — 42 CFR §483.35 — S/S: F
Recent history
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
INSPECTION
Health inspection found 5 health deficiencies.
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INSPECTION
Health inspection found 1 health deficiency.
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INSPECTION
Health inspection found 1 health deficiency.
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Operator & ownership
Ownership
For profit - Limited Liability company
Chain
Part of GENESIS HEALTHCARE · 187 homes · 2.4 stars avg
Occupancy
109.2 residents on an average day (91% of 120 beds)
Resident voice
Resident council
Medicare history
Certified for 43 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.