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Nursing home report

REUNION PLAZA HEALTHCARE & REHABILITATION

TYLER, TX · Medicare-certified · 99 beds

In good standing
Government-runChain member
Data as of July 1, 2026
4 of 5 overall

Reunion Plaza Healthcare & Rehabilitation in Tyler, TX has an overall 4-star rating, with a 5-star health inspection score but a 1-star staffing rating and 2-star quality measures rating. Reported nurse staffing is 3.20 hours per resident per day, below the 4.1-hour federal benchmark, and there were no fines in the last 24 months.

Facility ratings

Health inspections

Staffing

3.2029 hrs/resident/day

Quality measures

Last inspection: August 7, 2025Penalties, last 24 months: $0

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.2029.

Staffing detail

Registered nurses
0.34
Licensed practical nurses
0.97
Nurse aides
1.89
Weekend nursing
2.92

Hours per resident per day.

Total staff turnover: 66%
Registered nurse turnover: 40%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

9.5%14.6%Worsening

Residents with a fall causing major injury

3.4%4.8%Worsening

Residents with pressure ulcers (bedsores)

4.8%3%Improving

Residents with a urinary tract infection

3.5%0%Improving

Residents who lost too much weight

8.5%2.2%Improving

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

30.4%22.9%Improving

Residents whose ability to walk got worse

37.1%19.7%Improving

Long-stay residents on antianxiety or sleep medication

16.3%14%Improving

Short-stay residents newly given an antipsychotic

0%0%No change

Residents with a long-term catheter

0%0%No change

Residents with new or worsening incontinence

26.2%16.2%Improving

Residents with depressive symptoms

0%1.9%Worsening

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

98.5%

Long-stay residents given the pneumonia vaccine

100%100%No change

Short-stay residents given the seasonal flu vaccine

98.7%

Short-stay residents given the pneumonia vaccine

96.8%97.3%Improving

What the inspectors found

The nursing home failed to provide the required notice or documentation about a resident’s needs, appeal rights, or bed-hold policy. Cited August 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 628 — 42 CFR §483.15(c)(2) — S/S: E

The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited August 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 880 — 42 CFR §483.80(a) — S/S: E

The home failed to protect residents’ right to complain without fear and did not ensure grievances were handled promptly. Cited August 2025 — isolated incident, potential for harm.

View the original federal record

F-Tag 585 — 42 CFR §483.10 — S/S: D

The nursing home failed to provide needed care and help with daily activities for residents who could not do them on their own. Cited August 2025 — isolated incident, potential for harm.

View the original federal record

F-Tag 677 — 42 CFR §483.24(a)(2) — S/S: D

The home failed to safeguard residents’ private information and keep each resident’s medical records properly maintained. Cited August 2025 — isolated incident, potential for harm.

View the original federal record

F-Tag 842 — 42 CFR §483.70 — S/S: D

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 5 health deficiencies.

    See what inspectors found

Operator & ownership

Recent ownership change · Apr 1, 2022

Now operated by Stephens Memorial Hospital District, previously Southwest Ltc Reunion Plaza LLC.

Ownership
Government - Hospital district
Chain
Part of SOUTHWEST LTC · 13 homes · 2.8 stars avg
Occupancy
79.3 residents on an average day (80% of 99 beds)
Resident voice
Resident council
Medicare history
Certified for 24 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.