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Nursing home report

Regency Care Center

Norwalk, IA · Medicare-certified · 101 beds

Needs attention
For-profitChain member
1 of 5 overall

Regency Care Center (Norwalk, IA) has a 1-star overall rating, with 1-star health inspection and staffing scores, 3-star quality measures, and reported nurse staffing below the federal benchmark (3.63 vs. 4.1 hours per resident per day). The facility also has $78,497 in fines over the last 24 months and a recent federal penalty, with recent inspection citations involving accident hazards/supervision, treatment and care, and resident assessments.

Facility ratings

Health inspections

Staffing

3.6299 hrs/resident/day

Quality measures

Last inspection: December 30, 2025Penalties, last 24 months: $78,497recent federal penalty

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.6299.

Staffing detail

Registered nurses
0.35
Licensed practical nurses
0.99
Nurse aides
2.29
Weekend nursing
3.06

Hours per resident per day.

Total staff turnover: 66%
Registered nurse turnover: 67%

Resident outcomes

How often residents experience these outcomes, with the direction over the past year.

Long-stay residents on antipsychotic medication

18.4%Worsening

Residents with a fall causing major injury

1.5%Worsening

Residents with pressure ulcers (bedsores)

3.1%Worsening

Residents with a urinary tract infection

2.3%Worsening

Residents who lost too much weight

6.9%Worsening

Residents who were physically restrained

0%Steady

Residents needing more help with daily activities

9.7%Worsening

Residents whose ability to walk got worse

19.8%Worsening
Show all measures

Long-stay residents on antianxiety or sleep medication

16%Improving

Short-stay residents newly given an antipsychotic

1.8%Improving

Residents with a long-term catheter

0.7%Worsening

Residents with new or worsening incontinence

25.9%Worsening

Residents with depressive symptoms

7.7%Improving

Long-stay residents given the seasonal flu vaccine

95.9%Steady

Long-stay residents given the pneumonia vaccine

96.6%Improving

Short-stay residents given the seasonal flu vaccine

66.2%Steady

Short-stay residents given the pneumonia vaccine

72.8%Improving

What the inspectors found

The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited August 2025 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 689 — 42 CFR §483.25(d) — S/S: J

The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited April 2023 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 684 — 42 CFR §483.25 — S/S: J

The nursing home failed to make sure each resident got an accurate assessment of their needs and condition. Cited August 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 641 — 42 CFR §483.20(g) — S/S: E

The home failed to provide enough nursing staff each day and ensure a licensed nurse was in charge on every shift. Cited August 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 725 — 42 CFR §483.35 — S/S: E

The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited April 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 812 — 42 CFR §483.60(i) — S/S: E

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 2 health deficiencies.

    See what inspectors found
  3. PENALTY

    A federal fine of $78,497 was recorded.

  4. INSPECTION

    Health inspection found 6 health deficiencies.

    See what inspectors found
  5. INSPECTION

    Health inspection found 4 health deficiencies.

    See what inspectors found

Penalties & enforcement

On record with Medicare: 1 fine · $78,497 in total fines.

  • Federal fine

    Aug 20, 2025

    $78,497

Operator & ownership

Ownership
For profit - Limited Liability company
Chain
Part of MGM HEALTHCARE · 33 homes · 2.4 stars avg
Occupancy
66.7 residents on an average day (66% of 101 beds)
Resident voice
Resident council
Medicare history
Certified for 27 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.