The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited March 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 686 — 42 CFR §483.25(b) — S/S: G
Nursing home report
Regency at Whitmore Lake
Whitmore Lake, MI · Medicare-certified · 131 beds
Needs attention
For-profitChain member
1 of 5 overall
Regency at Whitmore Lake has an overall rating of 1 out of 5 stars, with a 1-star health inspection rating but stronger 4-star staffing and quality measures ratings. It reports nurse staffing below the federal benchmark (3.48 vs. 4.1 hours per resident day) and has $167,888 in fines in the last 24 months, including a recent federal penalty.
Facility ratings
Health inspections
Staffing
3.4819 hrs/resident/day
Quality measures
Last inspection: December 23, 2025Penalties, last 24 months: $167,888recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.4819.
Staffing detail
- Registered nurses
- 0.49
- Licensed practical nurses
- 0.94
- Nurse aides
- 2.05
- Weekend nursing
- 3.07
Hours per resident per day.
Total staff turnover: 42%
Registered nurse turnover: 27%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
18.9%18.9%No change
Residents with a fall causing major injury
5.8%3.6%Improving
Residents with pressure ulcers (bedsores)
8.4%9%Worsening
Residents with a urinary tract infection
0%1.8%Worsening
Residents who lost too much weight
12.4%3.3%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
14.5%10.6%Improving
Residents whose ability to walk got worse
19.3%13.6%Improving
Long-stay residents on antianxiety or sleep medication
17.6%23.7%Worsening
Short-stay residents newly given an antipsychotic
5%0%Improving
Residents with a long-term catheter
1.7%0%Improving
Residents with new or worsening incontinence
25.4%13.7%Improving
Residents with depressive symptoms
1.1%2.9%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—99.1%—
Long-stay residents given the pneumonia vaccine
98.1%92%Worsening
Short-stay residents given the seasonal flu vaccine
—88.7%—
Short-stay residents given the pneumonia vaccine
96.2%56.8%Worsening
What the inspectors found
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited August 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
The home failed to provide safe, appropriate pain management for a resident who needed it. Cited March 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 697 — 42 CFR §483.25(k) — S/S: G
The nursing home failed to protect residents from abuse and neglect by others. Cited November 2022 — isolated incident, actual harm.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: G
The home failed to make food and drinks appealing and served them at a safe, appetizing temperature. Cited March 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 804 — 42 CFR §483.60 — S/S: F
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- PENALTY
A federal payment denial was recorded.
- PENALTY
A federal fine of $141,075 was recorded.
- PENALTY
A federal fine of $26,813 was recorded.
Penalties & enforcement
On record with Medicare: 3 fines · $235,995 in total fines · 2 payment denials.
- 12 days
Medicare/Medicaid payment denial
Mar 31, 2025
- $141,075
Federal fine
Mar 31, 2025
- $26,813
Federal fine
Aug 1, 2024
- 14 days
Medicare/Medicaid payment denial
Feb 28, 2024
- $68,107
Federal fine
Feb 28, 2024
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of CIENA HEALTHCARE/LAUREL HEALTH CARE · 83 homes · 2.9 stars avg
- Occupancy
- 116 residents on an average day (89% of 131 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 31 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.