The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited May 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: G
Nursing home report
REGENCY AT NORTHPOINTE
SPOKANE, WA · Medicare-certified · 120 beds
Needs attention
For-profitChain member
5 of 5 overall
Regency at Northpointe in Spokane has a 5-star overall rating, with 4 stars for health inspections and staffing and 5 stars for quality measures. It reports nurse staffing above the federal benchmark (4.78 vs. 4.1 hours per resident per day) and has had $8,278 in fines in the last 24 months, including a recent federal penalty.
Facility ratings
Health inspections
Staffing
4.7776 hrs/resident/day
Quality measures
Last inspection: May 9, 2025Penalties, last 24 months: $8,278recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.7776.
Staffing detail
- Registered nurses
- 1.02
- Licensed practical nurses
- 0.86
- Nurse aides
- 2.89
- Weekend nursing
- 3.87
Hours per resident per day.
Total staff turnover: 47%
Registered nurse turnover: 33%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
2.2%3.9%Worsening
Residents with a fall causing major injury
3.2%1.7%Improving
Residents with pressure ulcers (bedsores)
4.8%5.9%Worsening
Residents with a urinary tract infection
0%1.8%Worsening
Residents who lost too much weight
6.8%7%No change
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
17.8%26.2%Worsening
Residents whose ability to walk got worse
—41.3%—
Long-stay residents on antianxiety or sleep medication
18%10.3%Improving
Short-stay residents newly given an antipsychotic
0%0.7%Worsening
Residents with a long-term catheter
3%3.6%Worsening
Residents with new or worsening incontinence
23.6%16.2%Improving
Residents with depressive symptoms
0%0%No change
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
100%96.6%Worsening
Short-stay residents given the seasonal flu vaccine
—90.7%—
Short-stay residents given the pneumonia vaccine
92.7%97%Improving
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited August 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The home failed to have policies and procedures in place to prevent abuse, neglect, and theft. Cited August 2024 — isolated incident, potential for harm.
View the original federal record
F-Tag 607 — 42 CFR §483.12 — S/S: D
The home failed to give an adequate reason and proper information when transferring or discharging a resident. Cited August 2024 — isolated incident, potential for harm.
View the original federal record
F-Tag 622 — 42 CFR §483.15 — S/S: D
The home failed to complete and keep the resident’s care plan properly prepared, reviewed, and updated by the right health professionals. Cited August 2024 — isolated incident, potential for harm.
View the original federal record
F-Tag 657 — 42 CFR §483.21(b)(2) — S/S: D
Recent history
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- PENALTY
A federal fine of $8,278 was recorded.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 11 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $8,278 in total fines.
- $8,278
Federal fine
May 9, 2025
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of REGENCY PACIFIC MANAGEMENT · 27 homes · 3.8 stars avg
- Occupancy
- 90.4 residents on an average day (75% of 120 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 35 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.