The nursing home failed to report COVID-19 data to residents and families. Cited June 2022 — widespread issue, potential for harm.
View the original federal record
F-Tag 885 — 42 CFR §483.80 — S/S: F
Nursing home report
REGALCARE AT WORCESTER
WORCESTER, MA · Medicare-certified · 160 beds
In good standing
For-profitChain member
Data as of July 1, 2026
2 of 5 overall
REGALCARE AT WORCESTER has a 2-star overall rating, with a 3-star health inspection rating, 3-star staffing, and 1-star quality measures. Reported nurse staffing is 3.41 hours per resident per day, below the federal benchmark of 4.1, and there were $0 in fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.4112 hrs/resident/day
Quality measures
Last inspection: May 6, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.4112.
Staffing detail
- Registered nurses
- 0.40
- Licensed practical nurses
- 1.08
- Nurse aides
- 1.93
- Weekend nursing
- 3.25
Hours per resident per day.
Total staff turnover: 34%
Registered nurse turnover: 36%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
18.7%16.9%Improving
Residents with a fall causing major injury
2.7%1%Improving
Residents with pressure ulcers (bedsores)
3.1%2.3%Improving
Residents with a urinary tract infection
0.9%1.1%No change
Residents who lost too much weight
4.6%5.4%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
12.6%14.9%Worsening
Residents whose ability to walk got worse
22.1%27%Worsening
Long-stay residents on antianxiety or sleep medication
17.7%17.2%Improving
Short-stay residents newly given an antipsychotic
0%7.4%Worsening
Residents with a long-term catheter
0%2.7%Worsening
Residents with new or worsening incontinence
21.1%23.7%Worsening
Residents with depressive symptoms
6.3%35.2%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
98.2%94.9%Worsening
Short-stay residents given the seasonal flu vaccine
—87.3%—
Short-stay residents given the pneumonia vaccine
68%55.4%Worsening
What the inspectors found
The nursing home failed to make sure residents and staff were tested for COVID-19. Cited June 2022 — widespread issue, potential for harm.
View the original federal record
F-Tag 886 — 42 CFR §483.80 — S/S: F
The home failed to protect residents’ right to organize and take part in resident and family groups. Cited April 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 565 — 42 CFR §483.10 — S/S: E
The home failed to ensure residents had a safe, clean, comfortable, homelike environment and daily care supports were provided safely. Cited April 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 584 — 42 CFR §483.10 — S/S: E
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited April 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 8 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 7 health deficiencies.
See what inspectors found
Operator & ownership
Recent ownership change · Feb 1, 2022
Now operated by Regal Care at Worcester, previously Vero Health & Rehab of Worcester.
- Ownership
- For profit - Corporation
- Chain
- Part of REGALCARE · 9 homes · 1.7 stars avg
- Occupancy
- 119 residents on an average day (74% of 160 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 36 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.