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Nursing home report

REGALCARE AT LOWELL

LOWELL, MA · Medicare-certified · 90 beds

Needs attention
For-profitChain member
Data as of July 1, 2026
1 of 5 overall

Regalcare at Lowell has a 1-star overall rating, with a 1-star health inspection rating, a recent federal penalty, and $91,558 in fines over the last 24 months. Staffing is rated 4 stars, but reported nurse staffing is 3.60 hours per resident per day, below the federal benchmark of 4.1.

Facility ratings

Health inspections

Staffing

3.6039 hrs/resident/day

Quality measures

Last inspection: March 10, 2026Penalties, last 24 months: $91,558recent federal penalty

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.6039.

Staffing detail

Registered nurses
0.56
Licensed practical nurses
1.20
Nurse aides
1.84
Weekend nursing
3.23

Hours per resident per day.

Total staff turnover: 30%
Registered nurse turnover: 13%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

15.4%23.3%Worsening

Residents with a fall causing major injury

3.8%4.9%Worsening

Residents with pressure ulcers (bedsores)

6.4%10.1%Worsening

Residents with a urinary tract infection

0%0%No change

Residents who lost too much weight

6%8.9%Worsening

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

20.8%28.8%Worsening

Residents whose ability to walk got worse

20.6%26.6%Worsening

Long-stay residents on antianxiety or sleep medication

19.6%17.5%Improving

Short-stay residents newly given an antipsychotic

0%0%No change

Residents with a long-term catheter

0%4.6%Worsening

Residents with new or worsening incontinence

20.8%32.5%Worsening

Residents with depressive symptoms

0%46%Worsening

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

98%

Long-stay residents given the pneumonia vaccine

100%100%No change

Short-stay residents given the seasonal flu vaccine

86.2%

Short-stay residents given the pneumonia vaccine

97.3%85%Worsening

What the inspectors found

The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited March 2026 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 689 — 42 CFR §483.25(d) — S/S: J

The home failed to provide appropriate treatment and support for a resident with mental health, adjustment, or trauma-related needs. Cited March 2025 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 742 — 42 CFR §483.40 — S/S: J

The home failed to ensure residents had a safe, clean, comfortable, homelike environment and daily care supports were provided safely. Cited March 2025 — widespread issue, potential for harm.

View the original federal record

F-Tag 584 — 42 CFR §483.10 — S/S: F

The home failed to provide activities that met all residents’ needs. Cited March 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 679 — 42 CFR §483.24 — S/S: E

The home failed to provide timely, quality lab services and tests needed by residents. Cited March 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 770 — 42 CFR §483.50 — S/S: E

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. PENALTY

    A federal fine of $61,050 was recorded.

  3. INSPECTION

    Health inspection found 9 health deficiencies.

    See what inspectors found
  4. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  5. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  6. PENALTY

    A federal fine of $30,508 was recorded.

  7. INSPECTION

    Health inspection found 15 health deficiencies.

    See what inspectors found
  8. INSPECTION

    Health inspection found 4 health deficiencies.

    See what inspectors found

Penalties & enforcement

On record with Medicare: 2 fines · $91,558 in total fines.

  • Federal fine

    Mar 10, 2026

    $61,050
  • Federal fine

    Mar 31, 2025

    $30,508

Operator & ownership

Recent ownership change · Nov 1, 2022

Now operated by Regalcare at Lowell, previously Willow Manor.

Ownership
For profit - Corporation
Chain
Part of REGALCARE · 9 homes · 1.7 stars avg
Occupancy
62.4 residents on an average day (69% of 90 beds)
Resident voice
Resident council
Medicare history
Certified for 36 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.