Nursing home report
Registered name: REGALCARE AT HOLYOKE
HOLYOKE, MA · Medicare-certified · 102 beds
Holyoke Healthcare Center has a 1-star overall rating, with low health inspection, staffing, and quality ratings and a federal attention flag for the lowest overall rating. Reported nurse staffing is 3.60 hours per resident per day, below the 4.1 benchmark, and there were no fines in the last 24 months.
Health inspections
Staffing
3.5981 hrs/resident/day
Quality measures
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.5981.
Hours per resident per day.
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
Residents with a fall causing major injury
Residents with pressure ulcers (bedsores)
Residents with a urinary tract infection
Residents who lost too much weight
Residents who were physically restrained
Residents needing more help with daily activities
Residents whose ability to walk got worse
Long-stay residents on antianxiety or sleep medication
Short-stay residents newly given an antipsychotic
Residents with a long-term catheter
Residents with new or worsening incontinence
Residents with depressive symptoms
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
Long-stay residents given the pneumonia vaccine
Short-stay residents given the seasonal flu vaccine
Short-stay residents given the pneumonia vaccine
The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited October 2023 — isolated incident, actual harm.
F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: G
The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited October 2023 — isolated incident, actual harm.
F-Tag 686 — 42 CFR §483.25(b) — S/S: G
The home failed to provide enough nursing staff each day and ensure a licensed nurse was in charge on every shift. Cited May 2024 — widespread issue, potential for harm.
F-Tag 725 — 42 CFR §483.35 — S/S: F
The nursing home failed to have policies to keep smoking safe and properly managed. Cited May 2024 — widespread issue, potential for harm.
F-Tag 926 — 42 CFR §483.90 — S/S: F
The nursing home failed to make sure each resident got an accurate assessment of their needs and condition. Cited June 2025 — limited pattern, potential for harm.
F-Tag 641 — 42 CFR §483.20(g) — S/S: E
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
Health inspection found 10 health deficiencies.
Health inspection found 1 health deficiency.
Health inspection found 17 health deficiencies.
On record with Medicare: 1 fine · $13,153 in total fines.
Federal fine
Sep 27, 2023
Now operated by Regalcare at Holyoke, previously Holyoke Healthcare Center.
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.
