The nursing home failed to protect residents from abuse and neglect by others. Cited March 2025 — limited pattern, actual harm.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: H
Nursing home report
REGALCARE AT COURTYARD-MEDFORD
MEDFORD, MA · Medicare-certified · 224 beds
Needs attention
Special Focus candidateAbuse citationFor-profitChain member
1 of 5 overall
REGALCARE AT COURTYARD-MEDFORD in Medford, MA has a 1-star overall rating, with a 1-star health inspection rating and special focus candidate status. Staffing is 3.62 hours per resident per day, below the federal benchmark of 4.1, and the facility has had $148,362 in fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.6239 hrs/resident/day
Quality measures
Last inspection: November 28, 2025Penalties, last 24 months: $148,362special focus facility
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.6239.
Staffing detail
- Registered nurses
- 0.63
- Licensed practical nurses
- 0.85
- Nurse aides
- 2.14
- Weekend nursing
- 3.38
Hours per resident per day.
Total staff turnover: 34%
Registered nurse turnover: 49%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
26.5%Worsening
Residents with a fall causing major injury
3.4%Worsening
Residents with pressure ulcers (bedsores)
5.8%Improving
Residents with a urinary tract infection
1.1%Improving
Residents who lost too much weight
4.2%Improving
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
22.4%Worsening
Residents whose ability to walk got worse
19.3%Worsening
Show all measures
Long-stay residents on antianxiety or sleep medication
19.5%Worsening
Short-stay residents newly given an antipsychotic
1.4%Steady
Residents with a long-term catheter
1%Worsening
Residents with new or worsening incontinence
24.1%Worsening
Residents with depressive symptoms
17.6%Worsening
Long-stay residents given the seasonal flu vaccine
92.3%Steady
Long-stay residents given the pneumonia vaccine
87.7%Improving
Short-stay residents given the seasonal flu vaccine
51.8%Steady
Short-stay residents given the pneumonia vaccine
54.3%Improving
What the inspectors found
The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited March 2025 — limited pattern, actual harm.
View the original federal record
F-Tag 686 — 42 CFR §483.25(b) — S/S: H
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited March 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: G
The home failed to properly reduce or limit psychotropic medication use and try safer non-drug approaches when appropriate. Cited March 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 758 — 42 CFR §483.45(e) — S/S: G
The home failed to ensure residents were free from physical restraints unless they were needed for medical treatment. Cited March 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 604 — 42 CFR §483.12 — S/S: G
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- PENALTY
A federal fine of $148,362 was recorded.
- INSPECTION
Health inspection found 27 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 2 fines · $165,163 in total fines.
- $148,362
Federal fine
Mar 11, 2025
- $16,801
Federal fine
Mar 21, 2024
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of REGALCARE · 9 homes · 1.9 stars avg
- Occupancy
- 179.1 residents on an average day (80% of 224 beds)
- Resident voice
- Resident & family councils
- Medicare history
- Certified for 34 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.