The nursing home failed to keep its areas safe, easy to use, clean, and comfortable for residents, staff, and visitors. Cited December 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 921 — 42 CFR §483.90 — S/S: F
Nursing home report
Red Rocks Care Center
Gallup, NM · Medicare-certified · 102 beds
In good standing
For-profitChain member
4 of 5 overall
Overall: 4 out of 5 stars. Red Rocks Care Center has strong health inspection and quality ratings (4 stars each) and no fines in the last 24 months, but its staffing rating is lower at 2 stars, with reported nurse staffing of 3.06 hours per resident per day versus the 4.1 federal benchmark.
Facility ratings
Health inspections
Staffing
3.0584 hrs/resident/day
Quality measures
Last inspection: December 5, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.0584.
Staffing detail
- Registered nurses
- 0.44
- Licensed practical nurses
- 0.49
- Nurse aides
- 2.13
- Weekend nursing
- 2.62
Hours per resident per day.
Total staff turnover: 45%
Registered nurse turnover: 67%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
9.3%9.8%No change
Residents with a fall causing major injury
0%0%No change
Residents with pressure ulcers (bedsores)
8.4%8.3%No change
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
1.4%1.6%No change
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
24.2%12.5%Improving
Residents whose ability to walk got worse
—22.2%—
Long-stay residents on antianxiety or sleep medication
2.9%4.6%Worsening
Short-stay residents newly given an antipsychotic
1.4%6%Worsening
Residents with a long-term catheter
1.2%0%Improving
Residents with new or worsening incontinence
33.6%22.1%Improving
Residents with depressive symptoms
0%1.4%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—91.7%—
Short-stay residents given the pneumonia vaccine
77.8%84.6%Improving
What the inspectors found
The home failed to make sure residents were served meals and snacks at times that fit their needs, preferences, and requests. Cited May 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 809 — 42 CFR §483.60 — S/S: F
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited May 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The nursing home failed to properly screen residents for mental health or intellectual disability needs before or during admission. Cited December 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 645 — 42 CFR §483.20 — S/S: E
The home failed to complete and keep the resident’s care plan properly prepared, reviewed, and updated by the right health professionals. Cited December 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 657 — 42 CFR §483.21(b)(2) — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 15 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 8 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of GENESIS HEALTHCARE · 187 homes · 2.4 stars avg
- Occupancy
- 84.3 residents on an average day (83% of 102 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 34 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.