The nursing home failed to protect residents from abuse and neglect by others. Cited July 2025 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: J
Nursing home report
Quince Nursing and Rehabilitation Center
MEMPHIS, TN · Medicare-certified · 188 beds
Needs attention
Abuse citationFor-profitChain member
1 of 5 overall
Quince Nursing and Rehabilitation Center in Memphis has a 1-star overall rating, with 1-star health inspections and quality measures and 2-star staffing. Reported nursing staffing is 3.39 hours per resident per day, below the 4.1-hour federal benchmark, and the facility has $71,822 in fines in the last 24 months plus a recent abuse citation.
Facility ratings
Health inspections
Staffing
3.3879 hrs/resident/day
Quality measures
Last inspection: March 5, 2026Penalties, last 24 months: $71,822recent abuse citation
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.3879.
Staffing detail
- Registered nurses
- 0.54
- Licensed practical nurses
- 1.04
- Nurse aides
- 1.81
- Weekend nursing
- 2.82
Hours per resident per day.
Total staff turnover: 48%
Registered nurse turnover: 58%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Residents with a fall causing major injury
2%Steady
Residents with pressure ulcers (bedsores)
3.8%Steady
Residents with a urinary tract infection
4%Improving
Residents who lost too much weight
4.6%Improving
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
9.4%Worsening
Residents whose ability to walk got worse
10%Improving
Show all measures
Long-stay residents on antianxiety or sleep medication
11.5%Improving
Short-stay residents newly given an antipsychotic
0.6%Improving
Residents with a long-term catheter
0.2%Steady
Residents with new or worsening incontinence
19.8%Worsening
Residents with depressive symptoms
1%Worsening
Long-stay residents given the seasonal flu vaccine
97.8%Steady
Long-stay residents given the pneumonia vaccine
98%Worsening
Short-stay residents given the seasonal flu vaccine
98.6%Steady
Short-stay residents given the pneumonia vaccine
76%Worsening
What the inspectors found
The home failed to respond appropriately to all reported abuse or neglect concerns. Cited October 2021 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 610 — 42 CFR §483.12 — S/S: J
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited October 2021 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: J
The home failed to run its operations effectively and efficiently using its available resources. Cited October 2021 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 835 — 42 CFR §483.70 — S/S: J
The home failed to have enough qualified staff to properly provide food and nutrition services. Cited March 2026 — limited pattern, potential for harm.
View the original federal record
F-Tag 801 — 42 CFR §483.60 — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- PENALTY
A federal fine of $71,822 was recorded.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 7 health deficiencies.
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Penalties & enforcement
On record with Medicare: 1 fine · $71,822 in total fines.
- $71,822
Federal fine
Jul 1, 2025
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of NORBERT BENNETT & DONALD DENZ · 29 homes · 1.7 stars avg
- Occupancy
- 166.8 residents on an average day (89% of 188 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 39 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.