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Nursing home report

QUALITY LIFE SERVICES - NEW CASTLE

NEW CASTLE, PA · Medicare-certified · 204 beds

In good standing
For-profitChain member
2 of 5 overall

QUALITY LIFE SERVICES - NEW CASTLE has an overall rating of 2 out of 5 stars. The main concerns are a 1-star staffing rating and reported nurse staffing of 3.72 hours per resident per day, below the federal benchmark of 4.1; there were no fines in the last 24 months, and recent inspection citations included food safety, admission planning, and infection control.

Facility ratings

Health inspections

Staffing

3.72 hrs/resident/day

Quality measures

Last inspection: December 2, 2025Penalties, last 24 months: $0

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.72.

Staffing detail

Registered nurses
0.53
Licensed practical nurses
0.89
Nurse aides
2.30
Weekend nursing
3.44

Hours per resident per day.

Total staff turnover: 56%
Registered nurse turnover: 73%

Resident outcomes

How often residents experience these outcomes, with the direction over the past year.

Long-stay residents on antipsychotic medication

19.6%Worsening

Residents with a fall causing major injury

2.6%Worsening

Residents with pressure ulcers (bedsores)

6.1%Improving

Residents with a urinary tract infection

0.2%Worsening

Residents who lost too much weight

7.3%Worsening

Residents who were physically restrained

0%Steady

Residents needing more help with daily activities

10.4%Worsening

Residents whose ability to walk got worse

9.6%Worsening
Show all measures

Long-stay residents on antianxiety or sleep medication

29.7%Improving

Short-stay residents newly given an antipsychotic

2.2%Steady

Residents with a long-term catheter

0.9%Steady

Residents with new or worsening incontinence

30.9%Worsening

Residents with depressive symptoms

4.8%Improving

Long-stay residents given the seasonal flu vaccine

100%Steady

Long-stay residents given the pneumonia vaccine

99.6%Worsening

Short-stay residents given the seasonal flu vaccine

97.6%Steady

Short-stay residents given the pneumonia vaccine

95.1%Worsening

What the inspectors found

The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited October 2024 — widespread issue, potential for harm.

View the original federal record

F-Tag 812 — 42 CFR §483.60(i) — S/S: F

The home failed to create and carry out a timely plan to meet a new resident’s most immediate needs after admission. Cited May 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 655 — 42 CFR §483.21 — S/S: E

The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited October 2023 — limited pattern, potential for harm.

View the original federal record

F-Tag 880 — 42 CFR §483.80(a) — S/S: E

The home failed to ensure residents had a safe, clean, comfortable, homelike environment and daily care supports were provided safely. Cited June 2023 — limited pattern, potential for harm.

View the original federal record

F-Tag 584 — 42 CFR §483.10 — S/S: E

The home failed to respect the resident’s right to choose a roommate or spouse and to give written notice before changing the room arrangement. Cited December 2025 — isolated incident, potential for harm.

View the original federal record

F-Tag 559 — 42 CFR §483.10 — S/S: D

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  3. INSPECTION

    Health inspection found 9 health deficiencies.

    See what inspectors found
  4. INSPECTION

    Health inspection found 2 health deficiencies.

    See what inspectors found

Operator & ownership

Ownership
For profit - Limited Liability company
Chain
Part of QUALITY LIFE SERVICES · 10 homes · 2.8 stars avg
Occupancy
139.8 residents on an average day (69% of 204 beds)
Resident voice
Resident council
Medicare history
Certified for 59 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.