The home failed to respect the resident’s dignity and personal belongings. Cited November 2024 — isolated incident, potential for harm.
View the original federal record
F-Tag 557 — 42 CFR §483.10 — S/S: D
Nursing home report
Quaboag Rehabilitation and Skilled Care Center
Registered name: QUABOAG REHABILITATION & SKILLED CARE FACILITY
WEST BROOKFIELD, MA · Medicare-certified · 166 beds
In good standing
Non-profitChain member
Data as of July 1, 2026
5 of 5 overall
Quaboag Rehabilitation and Skilled Care Center has a 5 out of 5 overall rating, with 5 out of 5 on health inspections, 4 out of 5 on staffing, and 3 out of 5 on quality measures. Reported nurse staffing is 3.94 hours per resident per day, below the federal benchmark of 4.1, and there were $0 in fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.9424 hrs/resident/day
Quality measures
Last inspection: May 29, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.9424.
Staffing detail
- Registered nurses
- 0.73
- Licensed practical nurses
- 0.92
- Nurse aides
- 2.29
- Weekend nursing
- 3.44
Hours per resident per day.
Total staff turnover: 45%
Registered nurse turnover: 38%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
15.6%17.9%Worsening
Residents with a fall causing major injury
2.4%1.7%Improving
Residents with pressure ulcers (bedsores)
3.7%3.9%No change
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
3%0%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
14.6%15.8%Worsening
Residents whose ability to walk got worse
15.2%14.1%Improving
Long-stay residents on antianxiety or sleep medication
16.5%19.5%Worsening
Short-stay residents newly given an antipsychotic
1%0.8%No change
Residents with a long-term catheter
0.5%0%No change
Residents with new or worsening incontinence
24.3%27.6%Worsening
Residents with depressive symptoms
9.3%1.9%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—98.5%—
Long-stay residents given the pneumonia vaccine
98.4%98.3%No change
Short-stay residents given the seasonal flu vaccine
—85.8%—
Short-stay residents given the pneumonia vaccine
93.5%87.9%Worsening
What the inspectors found
The nursing home failed to provide services that met professional standards of quality. Cited November 2024 — isolated incident, potential for harm.
View the original federal record
F-Tag 658 — 42 CFR §483.21(b)(3) — S/S: D
The home failed to provide proper bladder and bowel care, including catheter care and steps to prevent urinary tract infections. Cited April 2024 — isolated incident, potential for harm.
View the original federal record
F-Tag 690 — 42 CFR §483.25(e) — S/S: D
The home failed to ensure a licensed pharmacist reviewed residents' medications each month and reported any problems as required. Cited April 2024 — isolated incident, potential for harm.
View the original federal record
F-Tag 756 — 42 CFR §483.45(c) — S/S: D
The home failed to ensure residents’ medications were free from unnecessary drugs. Cited April 2024 — isolated incident, potential for harm.
View the original federal record
F-Tag 757 — 42 CFR §483.45(d) — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Operator & ownership
- Ownership
- Non profit - Corporation
- Chain
- Part of ASCENTRIA CARE ALLIANCE · 5 homes · 4.4 stars avg
- Occupancy
- 136.9 residents on an average day (82% of 166 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 36 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.