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Nursing home report

PruittHealth-Neuse

New Bern, NC · Medicare-certified · 110 beds

Needs attention
For-profitChain member
Data as of July 1, 2026
2 of 5 overall

PruittHealth-Neuse in New Bern, NC has an overall rating of 2 out of 5 stars, with 2-star health inspection and staffing ratings and a 3-star quality measures rating. Reported nurse staffing is 2.80 hours per resident per day versus the 4.1-hour federal benchmark, and it had $43,905 in fines in the last 24 months with a recent federal penalty.

Facility ratings

Health inspections

Staffing

2.8003 hrs/resident/day

Quality measures

Last inspection: December 18, 2025Penalties, last 24 months: $43,905recent federal penalty

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 2.8003.

Staffing detail

Registered nurses
0.59
Licensed practical nurses
0.57
Nurse aides
1.64
Weekend nursing
2.14

Hours per resident per day.

Total staff turnover: 38%
Registered nurse turnover: 17%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

5.9%8.9%Worsening

Residents with a fall causing major injury

5.1%0%Improving

Residents with pressure ulcers (bedsores)

3.8%7.1%Worsening

Residents with a urinary tract infection

1.3%6.5%Worsening

Residents who lost too much weight

11.4%11.3%No change

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

12.5%21.1%Worsening

Residents whose ability to walk got worse

4%23.7%Worsening

Long-stay residents on antianxiety or sleep medication

11.1%17.7%Worsening

Short-stay residents newly given an antipsychotic

1.4%0%Improving

Residents with a long-term catheter

0%0%No change

Residents with new or worsening incontinence

12.4%7.2%Improving

Residents with depressive symptoms

0%1.4%Worsening

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

100%

Long-stay residents given the pneumonia vaccine

97.4%97.4%No change

Short-stay residents given the seasonal flu vaccine

89.6%

Short-stay residents given the pneumonia vaccine

84.1%80.5%Worsening

What the inspectors found

The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited March 2024 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 689 — 42 CFR §483.25(d) — S/S: J

The nursing home failed to ensure residents were free from significant medication errors. Cited September 2024 — isolated incident, actual harm.

View the original federal record

F-Tag 760 — 42 CFR §483.45(f)(2) — S/S: G

The home failed to provide safe, appropriate pain management for a resident who needed it. Cited March 2024 — isolated incident, actual harm.

View the original federal record

F-Tag 697 — 42 CFR §483.25(k) — S/S: G

The home failed to provide pharmacy services and a licensed pharmacist needed to meet each resident’s medication needs. Cited March 2024 — isolated incident, actual harm.

View the original federal record

F-Tag 755 — 42 CFR §483.45 — S/S: G

The home failed to ensure residents were treated with dignity and could make their own choices and communicate freely. Cited July 2023 — isolated incident, actual harm.

View the original federal record

F-Tag 550 — 42 CFR §483.10(a) — S/S: G

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 2 health deficiencies.

    See what inspectors found
  3. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  4. INSPECTION

    Health inspection found 2 health deficiencies.

    See what inspectors found
  5. PENALTY

    A federal payment denial was recorded.

  6. PENALTY

    A federal fine of $3,468 was recorded.

  7. PENALTY

    A federal fine of $36,969 was recorded.

Penalties & enforcement

On record with Medicare: 4 fines · $88,115 in total fines · 2 payment denials.

  • Medicare/Medicaid payment denial

    Oct 8, 2024

    1 days
  • Federal fine

    Oct 8, 2024

    $3,468
  • Federal fine

    Sep 11, 2024

    $36,969
  • Medicare/Medicaid payment denial

    Feb 21, 2024

    30 days
  • Federal fine

    Feb 21, 2024

    $44,210

Operator & ownership

Ownership
For profit - Limited Liability company
Chain
Part of PRUITTHEALTH · 99 homes · 2.9 stars avg
Occupancy
94.8 residents on an average day (86% of 110 beds)
Resident voice
Resident council
Medicare history
Certified for 35 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.