The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited May 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: E
Nursing home report
Glencroft Care Center
Registered name: PROVIDENCE PLACE AT GLENCROFT
GLENDALE, AZ · Medicare-certified · 225 beds
Needs attention
Abuse citationNon-profit
Data as of July 1, 2026
2 of 5 overall
Glencroft Care Center in Glendale, AZ has a 2-star overall rating, with a 2-star health inspection score but stronger staffing and quality ratings at 4 stars each. Reported nurse staffing is 3.89 hours per resident per day, below the federal benchmark of 4.1, and the facility has a recent abuse citation but no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.8865 hrs/resident/day
Quality measures
Last inspection: April 10, 2026Penalties, last 24 months: $0recent abuse citation
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.8865.
Staffing detail
- Registered nurses
- 0.55
- Licensed practical nurses
- 1.11
- Nurse aides
- 2.23
- Weekend nursing
- 3.60
Hours per resident per day.
Total staff turnover: 34%
Registered nurse turnover: 50%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
9.3%3.9%Improving
Residents with a fall causing major injury
2.9%0%Improving
Residents with pressure ulcers (bedsores)
5.9%3.4%Improving
Residents with a urinary tract infection
1.9%1%Improving
Residents who lost too much weight
4.7%2.4%Improving
Residents who were physically restrained
1%0%Improving
Residents needing more help with daily activities
6.8%30.6%Worsening
Residents whose ability to walk got worse
—20.6%—
Long-stay residents on antianxiety or sleep medication
18.8%22.9%Worsening
Short-stay residents newly given an antipsychotic
4.8%0%Improving
Residents with a long-term catheter
0%0.8%Worsening
Residents with new or worsening incontinence
21.5%18.9%Improving
Residents with depressive symptoms
0%0%No change
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—96.5%—
Long-stay residents given the pneumonia vaccine
99%93.9%Worsening
Short-stay residents given the seasonal flu vaccine
—92.6%—
Short-stay residents given the pneumonia vaccine
93.3%91.6%Worsening
What the inspectors found
The nursing home failed to provide services that met professional standards of quality. Cited May 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 658 — 42 CFR §483.21(b)(3) — S/S: E
The nursing home failed to honor a resident’s right to manage their own money and financial affairs. Cited April 2022 — limited pattern, potential for harm.
View the original federal record
F-Tag 567 — 42 CFR §483.10 — S/S: E
The home failed to properly label and securely store medications and biologicals. Cited April 2026 — isolated incident, potential for harm.
View the original federal record
F-Tag 761 — 42 CFR §483.45(g) — S/S: D
The nursing home failed to protect residents from abuse and neglect by others. Cited May 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Operator & ownership
- Ownership
- Non profit - Corporation
- Occupancy
- 107.8 residents on an average day (48% of 225 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 38 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.