The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited July 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
Nursing home report
PROMENADE HEALTH AND REHABILITATION
ROGERS, AR · Medicare-certified · 114 beds
In good standing
For-profitChain member
4 of 5 overall
PROMENADE HEALTH AND REHABILITATION (Rogers, AR) has an overall rating of 4 out of 5 stars. Its inspection and quality ratings are also 4 stars, staffing is 3 stars, reported nurse staffing is 4.09 hours per resident per day versus the 4.1 federal benchmark, and it had $0 in fines over the last 24 months.
Facility ratings
Health inspections
Staffing
4.0903 hrs/resident/day
Quality measures
Last inspection: December 18, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.0903.
Staffing detail
- Registered nurses
- 0.22
- Licensed practical nurses
- 0.95
- Nurse aides
- 2.92
- Weekend nursing
- 3.56
Hours per resident per day.
Total staff turnover: 64%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
19.6%13%Improving
Residents with a fall causing major injury
3%5.1%Worsening
Residents with pressure ulcers (bedsores)
2.7%1.5%Improving
Residents with a urinary tract infection
4.7%5.2%No change
Residents who lost too much weight
17.2%0%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
11.3%0%Improving
Residents whose ability to walk got worse
3.5%5.7%Worsening
Long-stay residents on antianxiety or sleep medication
18.3%18%No change
Short-stay residents newly given an antipsychotic
0%0%No change
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
30.8%4.7%Improving
Residents with depressive symptoms
8.8%5.5%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—97.2%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—82%—
Short-stay residents given the pneumonia vaccine
90.1%95.1%Improving
What the inspectors found
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited July 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: E
The home failed to ensure residents were free from physical restraints unless they were needed for medical treatment. Cited July 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 604 — 42 CFR §483.12 — S/S: E
The home failed to ensure meals and menus were planned, updated, and followed to meet residents’ nutritional needs. Cited May 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 803 — 42 CFR §483.60 — S/S: E
The home failed to make food and drinks appealing and served them at a safe, appetizing temperature. Cited May 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 804 — 42 CFR §483.60 — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of STEIN LTC · 4 homes · 4 stars avg
- Occupancy
- 73.3 residents on an average day (64% of 114 beds)
- Resident voice
- Resident & family councils
- Medicare history
- Certified for 25 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.