The nursing home failed to protect residents from abuse and neglect by others. Cited April 2025 — limited pattern, immediate jeopardy to residents.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: K
Nursing home report
PRESTONWOOD REHABILITATION & NURSING CENTER INC
PLANO, TX · Medicare-certified · 132 beds
Needs attention
Abuse citationGovernment-runChain member
3 of 5 overall
Prestonwood Rehabilitation & Nursing Center in Plano has a 3-star overall rating, with weaker health inspection results (2 stars) despite strong staffing (4 stars) and quality measures (5 stars). It has a recent abuse citation and $14,433 in fines over the last 24 months, and reported nurse staffing of 3.71 hours per resident per day is below the federal benchmark of 4.1.
Facility ratings
Health inspections
Staffing
3.7098 hrs/resident/day
Quality measures
Last inspection: April 17, 2025Penalties, last 24 months: $14,433recent abuse citation
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.7098.
Staffing detail
- Registered nurses
- 1.04
- Licensed practical nurses
- 0.87
- Nurse aides
- 1.79
- Weekend nursing
- 3.18
Hours per resident per day.
Total staff turnover: 45%
Registered nurse turnover: 39%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
—0%—
Residents with a fall causing major injury
0%0%No change
Residents with pressure ulcers (bedsores)
4.8%3.6%Improving
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
0%0%No change
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
27.3%0%Improving
Residents whose ability to walk got worse
—15.9%—
Long-stay residents on antianxiety or sleep medication
30.4%23.8%Improving
Short-stay residents newly given an antipsychotic
1.1%0.9%No change
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
6%6.7%Worsening
Residents with depressive symptoms
3.3%0%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—96.6%—
Short-stay residents given the pneumonia vaccine
100%100%No change
What the inspectors found
The home failed to have policies and procedures in place to prevent abuse, neglect, and theft. Cited April 2025 — limited pattern, immediate jeopardy to residents.
View the original federal record
F-Tag 607 — 42 CFR §483.12 — S/S: K
The home failed to promptly report suspected abuse, neglect, or theft and share the investigation results with the proper authorities. Cited April 2025 — limited pattern, immediate jeopardy to residents.
View the original federal record
F-Tag 609 — 42 CFR §483.12 — S/S: K
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited February 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The nursing home failed to ensure residents were free from significant medication errors. Cited April 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 760 — 42 CFR §483.45(f)(2) — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- PENALTY
A federal fine of $14,433 was recorded.
- INSPECTION
Health inspection found 10 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 6 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $14,433 in total fines.
- $14,433
Federal fine
Apr 17, 2025
Operator & ownership
- Ownership
- Government - Hospital district
- Chain
- Part of DALLAS COUNTY HOSPITAL DISTRICT · 5 homes · 3 stars avg
- Occupancy
- 66.8 residents on an average day (51% of 132 beds)
- Medicare history
- Certified for 18 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.