PRESIDENTIAL OAKS (Concord, NH) has a 2 out of 5 overall star rating, with 2-star health inspections but stronger 4-star staffing and quality measures. It reports 4.74 nurse hours per resident per day, above the 4.1 federal benchmark, with no fines in the last 24 months, though recent inspection citations included infection control, antibiotic-use monitoring, and resident/family group rights.
Last inspection: January 30, 2026Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.7418.
Staffing detail
Registered nurses
0.82
Licensed practical nurses
1.34
Nurse aides
2.59
Weekend nursing
4.38
Hours per resident per day.
Total staff turnover: 66%
Registered nurse turnover: 73%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
7.3%Worsening
Residents with a fall causing major injury
9.1%Improving
Residents with pressure ulcers (bedsores)
3%Worsening
Residents with a urinary tract infection
1.8%Improving
Residents who lost too much weight
7%Worsening
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
19.3%Improving
Residents whose ability to walk got worse
17.7%Improving
Show all measures
Long-stay residents on antianxiety or sleep medication
13.4%Worsening
Short-stay residents newly given an antipsychotic
2.4%Improving
Residents with a long-term catheter
0%Steady
Residents with new or worsening incontinence
31.4%Worsening
Residents with depressive symptoms
3.8%Worsening
Long-stay residents given the seasonal flu vaccine
96.6%Steady
Long-stay residents given the pneumonia vaccine
91.8%Improving
Short-stay residents given the seasonal flu vaccine
42.5%Steady
Short-stay residents given the pneumonia vaccine
73.2%Improving
What the inspectors found
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited January 2026 — widespread issue, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: F
The home failed to monitor antibiotic use properly. Cited January 2026 — limited pattern, potential for harm.
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F-Tag 881 — 42 CFR §483.80 — S/S: E
The home failed to protect residents’ right to organize and take part in resident and family groups. Cited January 2026 — isolated incident, potential for harm.
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F-Tag 565 — 42 CFR §483.10 — S/S: D
The home failed to promptly tell the resident, doctor, and family about changes or problems affecting the resident. Cited January 2026 — isolated incident, potential for harm.
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F-Tag 580 — 42 CFR §483.10(g)(14) — S/S: D
The home failed to protect residents’ right to complain without fear and did not ensure grievances were handled promptly. Cited January 2026 — isolated incident, potential for harm.
View the original federal record
F-Tag 585 — 42 CFR §483.10 — S/S: D
Recent history
STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
INSPECTION
Health inspection found 5 health deficiencies.
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INSPECTION
Health inspection found 2 health deficiencies.
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INSPECTION
Health inspection found 3 health deficiencies.
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Operator & ownership
Ownership
Non profit - Corporation
Occupancy
69.5 residents on an average day (82% of 85 beds)
Resident voice
Resident council
Medicare history
Certified for 30 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.